Faustino Lozano
Faustino Lozano at Puente Hills Hyundai

Faustino Lozano | Page 49

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.6
629 Reviews
4.6

629 Reviews

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629 Reviews of Faustino Lozano

September 03, 2021

Dealership Rating
Employee Rating

The person who assisted me was very kind n efficient. He spread positive energy. He took time to explained in detail what service we needed to care for my Hyndi More

by JAEKIM6006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2021

Dealership Rating
Employee Rating

PHH has the best service center. I’ve brought all my cars here only to get serviced through the years. They are always professional and have always taken care of me. More

by MEXICAFUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Dee, Javer Esquivel

September 02, 2021

Dealership Rating
Employee Rating

quicker than they told ne it would only problem is someone messed up my backwind shield wiper but promsied to fix it for free on my return More

by abarajas895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2021

Dealership Rating
Employee Rating

Great service with kind recommendations! Early morning reservation was fully done within a short time. I’ll be a perm customer and satisfied with PH Hyundai. More

by JonG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

JonG responded

Thanks for your great service

August 31, 2021

Dealership Rating
Employee Rating

Had an appointment scheduled with a specific service advisor and did not get help until 15 minutes after my appointment. I had to be help my another service advisor once they realized 5 client were wait More

by carlosbby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jay Jussal

Aug 31, 2021

Puente Hills Hyundai responded

Hi Carlos, We are sorry to hear about your experience and appreciate you taking the time to share your feedback. We are working very hard to provide the best service possible during these difficult times. We will address your concerns with our team to prevent this issue in the future. Please do not hesitate to contact us if we can be of further assistance.

August 30, 2021

Dealership Rating
Employee Rating

I love Purnte hills Hyundai.^^God bless Purnte hills I love Purnte hills Hyundai.^^ God bless Purnte hills Hyundai. My family love This place. My friend love This place. Everyone loves this place More

by Love Puente hills Hyundai.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 22, 2021

Dealership Rating
Employee Rating

Came in for routine lube/oil filter change. Tech and service adviser Tino Lozano mentioned about a potential rodent that chewed up areas of washer fluid hose causing a leakage. After "repairs", took the More

by cshin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 23, 2021

Puente Hills Hyundai responded

Cshin1, We are sorry to hear about your experience. Please contact us directly to properly assist you.

August 20, 2021

Dealership Rating
Employee Rating

Everyone was polite,courteous & helpful, service preformed while waiting,in a timely manor. Allowing us just enough time to check out new vehichles.Tino came to tell us our vehicle was ready. More

by amcamaro67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 16, 2021

Dealership Rating
Employee Rating

Great serivce. Very friendly and quick. Answered my Great serivce. Very friendly and quick. Answered my questions about the issue i had with the car in detail and nice manner. Thank you for your servi More

by SEAN.BAEK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

August 13, 2021

Dealership Rating
Employee Rating

Service was terrible , ask you to sign in then don’t acknowledge the sign in sheet. No one wants to help. While Guest wait around More

by leyvauno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hanzel Fraguere, Jae Lee

Aug 13, 2021

Puente Hills Hyundai responded

Leyvauno1, We are truly sorry that you did not receive the service you deserve. It is always our goal to provide the best service. Please contact us directly, we would appreciate the opportunity to provide you with a more pleasant experience.

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