Faustino Lozano | Page 51

haven't fix the problem. still waiting for replacement part which past 2 weeks part which past 2 weeks More

by Daniel Oh Verified Customer Verified Customer

Print

Best service I think I’ve had in a very long time Your Best service I think I’ve had in a very long time Your host was gracious and informative. Javer took dis a wonderful job very friendly. I would re Best service I think I’ve had in a very long time Your host was gracious and informative. Javer took dis a wonderful job very friendly. I would recommend to my friends More

by Chriscollar Verified Customer Verified Customer

Print

You can always expect excellent customer service from Christina and the team that worked on my car!!! Christina and the team that worked on my car!!! More

by SLiu Verified Customer Verified Customer

Print

They need to get their act together! No consistency in delivery of service! Although before arriving I confirmed that the part my car need was in stock, after I dropped of my car, it took them 2 hours to delivery of service! Although before arriving I confirmed that the part my car need was in stock, after I dropped of my car, it took them 2 hours to get back to me to tell me that I needed to take the car back again because they did not have the part in stock!!! More

by mikeserret Verified Customer Verified Customer

Print

Thank you to the advisor for writing up the ro and to the tech that worked on my car now my ac is cold for the summer tech that worked on my car now my ac is cold for the summer More

by Donnie Verified Customer Verified Customer

Print

They were able to diagnose our problem without hesitation, repair the problem within hours and have us back on the road. I’m convinced that Hyundai Service Department has our best interest at hand hesitation, repair the problem within hours and have us back on the road. I’m convinced that Hyundai Service Department has our best interest at hand. More

by PMETOYER Verified Customer Verified Customer

Print

Excellent customer service thank you! They said it would be 1hour and it was exactly 1hour.. I was offered water, coffee while waiting . He also checked up on me while I was waiting. be 1hour and it was exactly 1hour.. I was offered water, coffee while waiting . He also checked up on me while I was waiting. More

by MRSARZATE1958 Verified Customer Verified Customer

Print

I went in for a basic service and got minimal attention from the service reps. The most engagement I received was from a rep who was trying to upsell me on a service that I had already had performed at ano from the service reps. The most engagement I received was from a rep who was trying to upsell me on a service that I had already had performed at another dealership (Patriot in El Monte). When my car was completed nobody let me know. I had to go in and ask. Upon walking in, neither of the two service reps that were there even looked up to acknowledge me. I walked up to one who didn’t bother to look up until I started talking. When he told me that my car was already outside, there was no “sorry to keep you waiting unnecessarily” or anything, just “it’s already out there.” This is the closest dealership to my house but I’m not looking forward to going back. The customer service is seriously lacking. Last note: I was expecting to have window washing fluid put in my car, not water. More

by Otono Verified Customer Verified Customer

Print

Very honest for your car's needsVery professional and Very honest for your car's needs Very professional and polite On top of things with being well informed as to how long til your car is ready. Very honest for your car's needs Very professional and polite On top of things with being well informed as to how long til your car is ready. More

by lisaher_lisa Verified Customer Verified Customer

Print

Was able to get in and out quickly. Every time I’m in California., this is my stop. My car was washed too. Thanks guys California., this is my stop. My car was washed too. Thanks guys More

by BALLEFAM4 Verified Customer Verified Customer

Print