Faustino Lozano
Faustino Lozano at Puente Hills Hyundai

Faustino Lozano | Page 6

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.6
629 Reviews
4.6

629 Reviews

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629 Reviews of Faustino Lozano

November 15, 2024

Dealership Rating
Employee Rating

The check-in rep. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. More

by MUSSTANfG_SALLY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Kim

November 15, 2024

Dealership Rating
Employee Rating

Tina is an excellent customer service specialist, he takes care of problems fast. His outstanding service has helped me greatly and I will continue to be a customer here. More

by dmelendrez444
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jae Lee, Jay Jussal

November 14, 2024

Dealership Rating
Employee Rating

Everyone was Courteous and the service was as Efficient Recall resolved I even got a ride home thanks More

by Dodie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jae Lee

November 12, 2024

Dealership Rating
Employee Rating

Excellent service and very attentive to my needs! My series quickly done and ahead of promised time of delivery ! Thank you PHH!! More

by LINDAV.LEYVA
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

Friendly worker nice job finished my suv detailing and my first scheduled maintenance dealership preform the every pro services More

by 1105545698
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2024

Puente Hills Hyundai responded

Glad you are happy with the clean ride and safely back on the road. Have a great day. PH Hyundai Management

November 05, 2024

Dealership Rating
Employee Rating

Customer service Rep was great. But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department close More

by angie_jess
Recommend Dealer
No
Nov 07, 2024

Puente Hills Hyundai responded

Hello Angie, please bring this to Jae's attention on your next visit. We apologize for the oversight. Thank you for the feedback. PH Hyundai Management

November 05, 2024

Dealership Rating
Employee Rating

Very rude and inconsistent with the length of time the service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. More

by josephcho93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 07, 2024

Puente Hills Hyundai responded

Hello Josephcho93, we apologize for the additional time it took to bring your vehicle back safely and ready to drive. We will be reviewing your recent visit to see how we can learn to better communicate with our guests when delays happen. Thank you, PH Hyundai Management

November 03, 2024

Dealership Rating
Employee Rating

I dealt with Tino and he is the man , I dealt with him before with hard concerning questions about my car and we answered every single one . I have been going with him for five years now and he’s the only More

by anotoniolzn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tino

November 03, 2024

Dealership Rating
Employee Rating

Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. More

by MINYIZHU49
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 28, 2024

Dealership Rating
Employee Rating

Very organized service dept. Clean and comfortable lounge with coffe, drinks and snacks. Service dept on top of all details. Tino is very good service rep. More

by titangreen3372
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jae Lee, Javer Esquivel

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