Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Felix Matos
Felix Matos at Universal Nissan
Refer Me

Felix Matos | Page 2

Finance Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.9
96 Reviews

Dealership Experience

16 yrs

Industry Experience

23 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

96 Reviews

Write a Review

96 Reviews of Felix Matos

December 02, 2023

Dealership Rating
Employee Rating

Professional and articulate Patient and courteous. Would recommend to others. Great expectations toward customer service More

by Godschild77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Scurry

Helpful
Report | Print
Dec 03, 2023

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 05, 2023

Dealership Rating
Employee Rating

They were great and great customer service. Dealership was clean.. no long wait for sales associate More

by SHIROONKHEDEROO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Eliab Sterling, Victor Arana, Alex Vazquez, Gabriel Carillo, Juan Espinal

Helpful
Report | Print
Nov 05, 2023

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 06, 2023

Dealership Rating
Employee Rating

We were so pleased with how smooth the transactions went, we will come back for more business. More

by hafidasamadi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Scurry, Alexandre Guarino

Helpful
Report | Print
Oct 06, 2023

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 05, 2023

Dealership Rating
Employee Rating

I purchased a car here and had a wonderful car buying experience. Luis my salesperson and Felix in finance are excellent!!! More

by Futurebuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia

Helpful
Report | Print
Oct 06, 2023

Universal Nissan responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 03, 2023

Dealership Rating
Employee Rating

The Sales Department was very helpful and made my experience of buying a new car great!!! More

by Karen york
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Carillo

Helpful
Report | Print
Oct 04, 2023

Universal Nissan responded

Karen, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 03, 2023

Dealership Rating
Employee Rating

The dealership was very kind Helpful, very nice. Understanding Friendly Overall, very good. Excellent Thoughtful More

by SHIRLEYGORDON553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Oct 03, 2023

Universal Nissan responded

Shirley, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 22, 2023

Dealership Rating
Employee Rating

Mr. Eliab Sterling was outstanding in helping me attain my 2021 Nissan Rogue SV. Mr. Sterling was patient and understanding. He showed me quite the selection of used vehicles. Took his time explaining e More

by Fgarcia1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliab Sterling

Helpful
Report | Print
Sep 24, 2023

Universal Nissan responded

Thank you, Frankie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eliab met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 29, 2023

Dealership Rating
Employee Rating

Dealer has meet over and above for me. Thank you always being there when I need you. More

by jjthoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Javon Ferguson

Helpful
Report | Print
Aug 29, 2023

Universal Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 20, 2023

Dealership Rating
Employee Rating

Great experience. Everything was done quickly as promised. Looking forward to doing more business with them. More

by TWESS12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia, Ruben Matos, Gilberto Gortari , Angel Rodriguez

Helpful
Report | Print
Aug 21, 2023

Universal Nissan responded

Thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with us and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 18, 2023

Dealership Rating
Employee Rating

Hi guys work with me he do good jobs smile like it car so much have g day More

by eric.gonzalez3108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rivera, Sam Sahman

Helpful
Report | Print
Jul 19, 2023

Universal Nissan responded

Thank you for your review, Eric. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

1
2
3
...
10

Dealership Inventory (399 Vehicles)

used 2020 Nissan Frontier car, priced at $21,999
2020 Nissan Frontier
used
Brilliant Silver Metallic exterior
Automatic
Four-wheel Drive
$21,999
View Details
used 2019 Lexus ES 350 car, priced at $29,251
2019 Lexus ES 350
used
Matador Red Mica exterior
Automatic
Front-wheel Drive
$29,251
View Details
new 2024 Nissan Titan car, priced at $47,111
2024 Nissan Titan
new
Glacier White exterior
Automatic
Four-wheel Drive
$47,111
View Details
new 2024 Nissan Frontier car, priced at $29,579
2024 Nissan Frontier
new
Glacier White exterior
Unknown
Rear-wheel Drive
$29,579
View Details
used 2023 Toyota 4Runner car, priced at $58,206
2023 Toyota 4Runner
used
Solar Octane exterior
Automatic
Four-wheel Drive
$58,206
View Details
new 2024 Nissan Pathfinder car, priced at $41,885
2024 Nissan Pathfinder
new
Super Black exterior
Automatic
Four-wheel Drive
$41,885
View Details
View All Inventory