Felix Matos
Felix Matos at Universal Nissan
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Felix Matos | Page 3

Sales Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
96 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

23 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

96 Reviews

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96 Reviews of Felix Matos

July 12, 2023

Dealership Rating
Employee Rating

Friendliest staff and service people. Always feel at home with them. Have developed friendships with some. More

by Briangiarraffa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

Jul 12, 2023

Universal Nissan responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Relationship Manager gnava@universalnissan.com

July 12, 2023

Dealership Rating
Employee Rating

Friendliest staff and service people. Always feel at home with them. Have developed friendships with some. More

by Briangiarraffa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

Jul 12, 2023

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Relationship Manager gnava@universalnissan.com

June 29, 2023

Dealership Rating
Employee Rating

Super helpful, considerate, patient understanding, professional, a great team to work with, third lease with this dealership, 10 years a customer with universal, very happy and will continue to work w More

by EMAIL4AL13
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Universal Nissan responded

Thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

June 07, 2023

Dealership Rating
Employee Rating

Good people, Werlin the sales rep was a pleasure to workn with. Felix as usual, was great. This was our 3rd car from Universal Nissan. More

by fahadtariq85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Werlin

Jun 08, 2023

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 05, 2023

Dealership Rating
Employee Rating

The dealership is clean and everyone is helpful and knowledgeable. They had a wide selection of vehicles for us to choose from. More

by ALSPLITTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2023

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 28, 2023

Dealership Rating
Employee Rating

Great place to buy your car. All staff is friendly and are willing to help you secure a good deal when purchasing a car. Raul was specially helpful when working with me and my wi More

by Darwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos, Raul Ruiz

May 01, 2023

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 09, 2023

Dealership Rating
Employee Rating

Universal Nissan is my primary go to dealership for the greatest car deal and awesome incentives! Thank you Jovan and Felix in helping me and my son add another Nissan to our family vehicles. More

by ENOTIVA LENDING SOLUTIONS, LLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Javon Ferguson

Apr 10, 2023

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Javon and Felix here at Universal Nissan are glad to have you and your son as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 28, 2023

Dealership Rating
Employee Rating

My wife and I were extremely happy with Josh Lugo. He made the process a pleasure. I have dealt with many car salesmen. Josh really stands out. His technical product knowledge is excellent. He More

by selvonseurattan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Lugo

Feb 28, 2023

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 18, 2023

Dealership Rating
Employee Rating

Angelo and Felix were great. The overall dealership is outstanding . Will diffently send customers to Angelo and Felix. More

by robby0306@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rivera

Feb 19, 2023

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that both Angelo and Felix delivered a great experience. We appreciate the five-star rating. Congratulations on your new purchase, Robby! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 23, 2023

Dealership Rating
Employee Rating

Keith was so knowledgeable about Nissan, a pleasure to work with. Felix was an ace & John was so patient explaining All the buttons. More

by Pollyfulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley, John Smith

Jan 23, 2023

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Polly, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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