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Fernelys Santana
Refer Me
115 Reviews
Nickname: “Santana” Hometown: Santo Domingo, Dominican Republic Why I Enjoy Assisting You: I have been in the car business for over 18 years & I like to share in the joy that my customers experience during the purchase of a new or pre-owned vehicle. It is an indescribable happiness that occurs within me. Happiness is the best feeling in life, & that is exactly why I love my job! Hobbies: Things I enjoy spending time doing include: traveling, reading, sports (baseball & basketball), & listening to music. Interesting Fact My Co-workers Don’t Know: I am a U.S. Army Veteran & as a result, very well-traveled. In total, I’ve visited 23 countries over the years along with most of the United States itself. I have lived in 6 different states in the 37 years I’ve been in the U.S.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
24 yrs, 11 mos
Specialties & Trainings
BS in Business Admin
115 Reviews of Fernelys Santana
August 28, 2020
Mr. Santana was amazing. Great customer service and very attentive to our needs. He answer all questions and provided us with everything we needed. Thank you Mr. Santana. Highly recommended 😊. attentive to our needs. He answer all questions and provided us with everything we needed. Thank you Mr. Santana. Highly recommended 😊. More
by Karen
Helpful 
July 23, 2020
Santana was awesome! Very knowledgeable, friendly and sweet. Tony was a huge help! They both made the process super easy and smooth! I absolutely loved my experience and Santana! sweet. Tony was a huge help! They both made the process super easy and smooth! I absolutely loved my experience and Santana! More
by Santina Ortiz
Other Employees Tagged: Anthony Angle , Santana, Tony
July 21, 2020
That photo is not the right car.Mr. S. knows his stuff! That photo is not the right car. Mr. S. knows his stuff! He is kind and uses a bit of humor. All staff was nice. That photo is not the right car. Mr. S. knows his stuff! He is kind and uses a bit of humor. All staff was nice. More
by Ms. Jay Webster
Other Employees Tagged: T.J. Burke , Kathlee the cashier was wonderful too!
July 10, 2020
Buying a car has never been easier! Santana was extremely patient and helped me to make a good decision for my purchase. He explained everything in detail about each car that I was interested in and gave me patient and helped me to make a good decision for my purchase. He explained everything in detail about each car that I was interested in and gave me the time I needed to decide. I could not be happier! More
by bethanydesignco
June 30, 2020
Headquarter Honda is amazing. I’ve now leased three cars from them and each experience has been wonderful. I’ve since moved to georgia but made the drive to Florida specifically to trade in and lease again from them and each experience has been wonderful. I’ve since moved to georgia but made the drive to Florida specifically to trade in and lease again at Headquarter AND with Santana. Shawn from finance was wonderful as well. I am so excited about my car and thankful for the safety precautions that they had in place during these crazy times. More
by CorinneB
Other Employees Tagged: Shawn Decker
June 30, 2020
From the moment I filled out the online form and was contacted by Brian to the moment I walked in and had Santana at my service to the time I drove away in my 2020 CR-V it truly was stress-free! I have contacted by Brian to the moment I walked in and had Santana at my service to the time I drove away in my 2020 CR-V it truly was stress-free! I have never had a car buying experience as nice as this one! More
by Cohofla
Other Employees Tagged: Anthony Angle, Jeff Revolt , Lisette at Cashier was the perfect ending to my visit! ?? ?? ?? ?? ??
June 28, 2020
Mr. Santana was excellent! He was through, and patient with my many questions. All of the employees we encountered today were amazing! Thank you again! with my many questions. All of the employees we encountered today were amazing! Thank you again! More
by Wilmari Gardner
Other Employees Tagged: Thomas Maier, Andrew Burke, Shawn Decker
June 26, 2020
He was an awesome, knowledgeable salesman that got me a great deal on my new car. I was very pleased with his efforts and would highly recommend him to anyone. great deal on my new car. I was very pleased with his efforts and would highly recommend him to anyone. More
by jabrownin30
Other Employees Tagged: Shawn Decker , Tony
