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Fernelys Santana
115 Reviews
Nickname: “Santana” Hometown: Santo Domingo, Dominican Republic Why I Enjoy Assisting You: I have been in the car business for over 18 years & I like to share in the joy that my customers experience during the purchase of a new or pre-owned vehicle. It is an indescribable happiness that occurs within me. Happiness is the best feeling in life, & that is exactly why I love my job! Hobbies: Things I enjoy spending time doing include: traveling, reading, sports (baseball & basketball), & listening to music. Interesting Fact My Co-workers Don’t Know: I am a U.S. Army Veteran & as a result, very well-traveled. In total, I’ve visited 23 countries over the years along with most of the United States itself. I have lived in 6 different states in the 37 years I’ve been in the U.S.
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
26 yrs, 11 mos
Specialties & Trainings
BS in Business Admin
115 Reviews of Fernelys Santana
June 08, 2020
Aftr byng 3 crs frm here I can say they nevr negotiate and wldnt take my coupon they gave me w my prev purch. Nev again. Will I buy from this dealership. and wldnt take my coupon they gave me w my prev purch. Nev again. Will I buy from this dealership. More
by kenia1028
Other Employees Tagged: Mike Gettis
June 07, 2020
Excellent service: quick, efficient, and thorough. Santana was kind and quite helpful, explaining every detail of the car and test drive effortlessly. TJ, in the finance office was kind and helpful. Santana was kind and quite helpful, explaining every detail of the car and test drive effortlessly. TJ, in the finance office was kind and helpful. Recommend highly. More
by wardhodges
June 01, 2020
Great experience! Santana was fantastic and really worked his all for me. Love the car and the dealership itself is also very nice. Thank you! his all for me. Love the car and the dealership itself is also very nice. Thank you! More
by Brianna
Other Employees Tagged: Anthony Angle, Todd McClellan
May 25, 2020
Thank you Leon and Santana for assisting us with the purchase of the car. No sharks at Headquarter Honda. We will enjoy our certified pre-owned Civic purchase of the car. No sharks at Headquarter Honda. We will enjoy our certified pre-owned Civic More
by Billford42
Other Employees Tagged: Leon Miller, T.J. Burke
May 19, 2020
Had a very easy simple transaction no hassle no pressure. I love the Honda Ridgeline. The xilon treatment looked good in the inside, but I can’t tell the difference outside. I love the Honda Ridgeline. The xilon treatment looked good in the inside, but I can’t tell the difference outside. More
by vomkaiser
Other Employees Tagged: Shawn Decker
May 18, 2020
Nice place and good people explain clearly over all was a good experience thanks to all especially Santana, have a great day thank you again good experience thanks to all especially Santana, have a great day thank you again More
by Joseche32
Other Employees Tagged: Shawn Decker , J.P. Rodriguez, Santana
March 21, 2020
Car Buying Experience Yesterday we bought our 3d Honda from HQ Honda in Clermont, FL. We have always had a Great experience working with this dealership and this time was Yesterday we bought our 3d Honda from HQ Honda in Clermont, FL. We have always had a Great experience working with this dealership and this time was no exception, If you are looking for a very fair, no pressure dealership to purchase a new or used car, this is the place. They treat you like family. We purchased a new Honda CRV and our salesman Santana treated us with respect and worked super hard to make this deal happen. We are senior citizens and have a budget and knew exactly what we wanted to spend. Well, Santana made it happen, with a better deal than we expected or asked for, along with his manager Tom they found discounts and incentives that made the deal work. Truly a pleasure to buy a car from Santana and Tom. Then came the part that most people dread, the Finance Mgr. Well Shawn was as much as the big Honda family as was Santana and Tom. No pressure, no surprises, just the facts, figures and options. Once again NO pressure, just options and signatures. As a repeat customer I expected to be treated good, but these guys go over the top. The Best Car buying experience we have ever had. Thanks Headquarters Honda for making our day. More
by Diana & Jerry
Other Employees Tagged: Thomas Maier, Shawn Decker
March 21, 2020
I was very impressed with Fernelys Santana-he gave me excellent and courteous service! His attention to detail was very much appreciated! The fact that he was able to remove the transponder from my winds excellent and courteous service! His attention to detail was very much appreciated! The fact that he was able to remove the transponder from my windshield was an extra bonus-saving me $25. That had never happened before! I give him a 10 and I hope he is available when I need my third lease! Also, John Schilling was awesome! He did a great job giving me everything I wanted within the confines of my budget! Also appreciated the courtesy and professionalism of Anthony Angel! I am currently a very satisfied repeat customer! More
by daisyklay
Other Employees Tagged: Anthony Angle, John Shelling
February 19, 2020
Really comfortable dealing with you guysNo pressure Really comfortable dealing with you guys No pressure Everyone was friendly and very gracious for the business I drive Honda Ridgeline. My wife Ho Really comfortable dealing with you guys No pressure Everyone was friendly and very gracious for the business I drive Honda Ridgeline. My wife Honda CR-V My daughter drives Honda Civic We used to be all Toyota family Had a bad experience with service manager. More
by Timrice799
Other Employees Tagged: Anthony Angle
