"We had a pleasant time"
We had a no stress experience because of the willingness to help us get the payment we were looking for.Everyone was friendly and professional and the one on one attention was thoughtful even though it was busy.Thank you Fouad Faris,Stephane Jovian and Matt Parzych we'll we doing business in the future.
Other Employees Tagged:
, Stephane Jovin and Matt Parzych
Thanks to everyone who assisted in helping me with my new car .it was a very nice of experience socializing with all of you I love my car all the features were explain to me to my understanding. I would like to say thanks to all from the bottom of my heart to Stephane,Fouad,Issa and lastly Lissette Leon.
"3 Cars in 5 Days! WOW!"
Isn't it just wonderful when everything, like EVERYTHING, goes well? I think so. My experience with Herb Chambers Toyota of Auburn started 8 months ago when I was ready for a new Tacoma but not that ready (and unbeknownst to them my girlfriend was ready for a new car soon and so was her Mom). I went on over to Herb Chambers in Auburn and upon arriving quickly pulled up reviews online to spark my memory of a name I had gotten from a friend of mine. Boom! His name is Timothy Dalton. I head on in nervous as can be but was immediately greeted ever so warmly by Stefane Jovin the Sales Manger as well as Imad Benelkour the General Sales Manager. About two seconds after being paged, Tim comes out with a warm welcome and we go into his office. He asks me exactly what I was looking for and got me a truck to drive within minutes! I let Tim know I will be back at some point and leave.
Fast forward to now. I am finally ready for my Tacoma! I head back over to Auburn and again there is Stefane and Imad happy to see me! Tim stayed in touch and was ready for me upon arrival. I give Tim exact details on what I wanted and where I needed to be one more time and he got to work. After a quick maybe 5 minute conversation with Imad and Tim educating me on the market, they gave me an extremely fair deal! So fair that two days after I got my truck, my girlfriend leased a new Corolla LE and traded in her Civic lease for less money with better safety features! Two days after that, my girlfriends Mom and Dad ( yeah the In - Laws, it's at that point) leased a brand new 2017 Rav 4 LE! All this happened within 4-5 days and with literally Zip, Zilch, Nada, Nothing, None, 0 ISSSUES! WOW!
I want to point out some shining moments from others as well. The night when we made the deal on the Corolla lease it was late and Tim had to go. He introduced us to Kennedy Lidonde. to square away the details, paperwork and questions. Kennedy was instantly our best friend! He was so gracious to let us drive two cars in the freezing cold past closing time while we couldn't decide on an interior color for 30 minutes gracious that is. He stayed well past closing to also allow us to finish paperwork so my girlfriend could pickup the next day!
I was also graciously helped by two other fine young men during the process who were so happy to just help us when Tim was either running around getting 3 cars ready from all over gods creation or when he was just busy. David Tran showed us lots of features on the cars and educated us on all the crazy benefits on the new leases with Toyota. I also brought Jen by quickly unannounced the first night again at closing to see the truck and get the final 100% and M Fouad Faris showed Jen and I features of the truck all just to make sure we were happy and taken care of.
So, 3 Sales in 5 days with all crazy happy customers in my world is like really tough. The folks at Toyota Auburn pulled it off and with 100% calm and the utmost class. Thank you everyone and especially a BIG GIANT THANK YOU to Timothy Dalton. We appreciate it and love looking fly in our brand new cars!
Anthony and Jennifer
Troy and Darlene
"Foregot to Rate Fouad Faris"
- George Hammill
Forgot to Rate Fouad Faris, I was totally satisfied with the dealership and Fouad. and all the other personnel involved. I would recommend Herb Chambers to any one that asks.