Francisco took the time to understand what I was looking
for, and offered clear, honest recommendations. His positive attitude and strong, productive knowledge made the experience, smooth and enjoyable.
for, and offered clear, honest recommendations. His positive attitude and strong, productive knowledge made the experience, smooth and enjoyable.
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by Blancagheredia
Jan 07, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Francisco clearly took the time to get the full picture and match you with exactly what you were looking for. Honest guidance, strong knowledge, and a great attitude make all the difference, and we’re glad your experience felt smooth from start to finish.
Thanks Very pleased, Excellent service,everyone are so
nice Very welcoming and very good service Great
nice Very welcoming and very good service Great
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by Alvarez.beba
Verified Customer
Verified Customer
Other Employees Tagged:
Francisco Garduno
Dec 30, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Good service should feel easy and familiar. We are glad the atmosphere, the care, and the people all came together for you. Thank you for trusting the team.
My car was ready and parked in front of the waiting area
for some time before I received any notification. I had to go ask about the keys, along with another customer who was in the same situation. I’m not
for some time before I received any notification. I had to go ask about the keys, along with another customer who was in the same situation. I’m not sure if my advisor was on lunch or unavailable, but the delay in communication was inconvenient. Time is important for everyone.
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by noemail25
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Hi there, we're sorry to hear about the confusion you experienced during your recent visit. We understand that time is precious, and we apologize for the delay in getting your car. We hope to deliver a five-star visit next time, and if you need anything further, please don't hesitate to get in touch. Thank you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
Excellent dealer and sales experience.
Francisco was a great salesperson, very patient and no pressure. Helped me find exactly the right vehicle and even helped me review other options. Sa
Francisco was a great salesperson, very patient and no pressure. Helped me find exactly the right vehicle and even helped me review other options. Sales experience friendly and helpful, good trade-in on my older car. Financing experience excellent as well, no pressure, very clear explanations and easy to complete. I also had to come in for a service on the car and the service experience was also great. Got me in and out quickly, gave me a great rental for the duration of work, and even though they have a lot of customers, they treat everyone well and get you in and out efficiently. Very highly recommended.
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by davidzee
Nov 24, 2025 -
Norm Reeves Honda Superstore Cerritos responded
David, we’re thrilled to hear that Francisco guided you through the trade-in ritual with a calm hand and no illusions. And we’re even happier that the experience stayed enchantingly smooth from the showroom to your follow-up service visit. We appreciate the high recommendation. Thank you!
Great service will recommended to all my family and
friends also they explained step by step how everything works on the car and on the contract
friends also they explained step by step how everything works on the car and on the contract
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by josehrdz88
Verified Customer
Verified Customer
Oct 17, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Your recommendation means the world to us, just like your five-star rating! We can't wait to see your friends and family come through our doors. Be sure they let us know you sent them!
Great Customer service, excellent and simple buying
process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others.
process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others.
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by José
Verified Customer
Verified Customer
Sep 29, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Linda will be grinning ear to ear when she hears she made your car purchase easy and fast. That kind of teamwork is what makes the process feel simple instead of stressful. We appreciate your recommendation and hope you’re loving every mile so far!
Francisco is the only reason why we got this car.
Loved him and his passion of selling cars.
Loved him and his passion of selling cars.
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by Salmaansadoughi27
Verified Customer
Verified Customer
Other Employees Tagged:
Ramzi
Sep 05, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Hi there. While we appreciate the kind words for Francisco, we're concerned by your low rating and would like to know if there's more we can do to elevate your experience. Feel free to reach out when it's convenient for you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
Fransisco sold a car to me before , and this time I sure
that I needed him to help me out he made time for me and great service and he explain well and help you look for what you and and what you can pay .
that I needed him to help me out he made time for me and great service and he explain well and help you look for what you and and what you can pay . And he dosent pressure you on buying a car like other ones do !!!!
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by mariselamartinez21
Verified Customer
Verified Customer
Other Employees Tagged:
Francisco Garduno
Aug 29, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Marisela, thank you for this glowing note about Francisco. He’s all about making things customer-focused and straightforward, so we’re thrilled he made you feel comfortable and heard. We’ll pass your praise to him so he keeps doing what he does best. Let us know when you're ready to see him for round three!
Francisco answered every and all questions I asked of him
and I asked a lot. Other things fell short of my expectations of Honda. I ended up having to pay $100 after the pay off.
and I asked a lot. Other things fell short of my expectations of Honda. I ended up having to pay $100 after the pay off.
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by pallaresjulia
Verified Customer
Verified Customer
Other Employees Tagged:
Ashley Gaines
Aug 11, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for sharing this, Julia. We appreciate you taking the time to highlight what went well with Francisco. We’re sorry you ran into issues afterward and want to ensure your concerns are heard. Please feel free to reach out to me. Thank you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
I had a great experience with the salesperson at the
dealership. He was courteous and professional, made my car purchase a lot less stressful.
dealership. He was courteous and professional, made my car purchase a lot less stressful.
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by lzhong
Verified Customer
Verified Customer
Jul 10, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thanks a million! We’re thrilled our courteous pro made your purchase a breeze. Wishing you lots of happy adventures behind the wheel!