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Frank DaSilva
Frank DaSilva | Page 15
Assistant Service Manager
Colonial Volkswagen of Medford
340 Mystic Avenue
Medford, MA 02155
181 Reviews
181 Reviews
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181 Reviews of Frank DaSilva
June 03, 2024
Great service with excellent updating process via text including videos. Unexpected findings were communicated and resolved quickly. Thanks, Al! including videos. Unexpected findings were communicated and resolved quickly. Thanks, Al! More
by harbahboy
Verified CustomerOther Employees Tagged: Frank DiCostanzo , Al (not sure of his last name)
May 31, 2024
The person who assisted me, Frank, was very helpful! He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also mad He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also made me trust Frank and the dealership, and now I will be coming back for future needs (as needed). Thank you More
by aapostolidis00
May 29, 2024
Great service! I have purchased several cars from this dealership and worked exclusively with Greg Cohen. He is the best. I have purchased several cars from this dealership and worked exclusively with Greg Cohen. He is the best. More
by marthawightman
Other Employees Tagged: Greg Cohen, John Mancini , Jason Giacoppo, Jason Giacoppo
May 29, 2024
My Jetta ran a P2014 code turning on the check engine light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to severa light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to several repair places with varied estimates and confidence they would be able to do the job properly. Frank informed me that manifold was still under warranty and I should have the intake valves blasted clean since the access would be perfect. They provided me with a video before and after the cleaning service. A very positive outcome. More
by GPDEFORGE
Other Employees Tagged: Frank DiCostanzo , Carl the tech that made the video
May 23, 2024
Frank was fantastic in helping me with a recent car issue. He was attentive, knowledgeable, and resolved the problem quickly. Highly recommend his excellent service! issue. He was attentive, knowledgeable, and resolved the problem quickly. Highly recommend his excellent service! More
by alexwargo
May 23, 2024
Fast turn around and enjoyed the complementary shuttle thank you again i will be back. thank you again i will be back. More
by EVA4
Other Employees Tagged: Frank DiCostanzo
May 21, 2024
Frank is very knowledgeable . Efficient , kind and a real gentleman . Very very helpful ! The best! Efficient , kind and a real gentleman . Very very helpful ! The best! More
by GNEEC
Other Employees Tagged: Eric Sanders
May 19, 2024
The people are very nice however there was no explanation given on the outcome of the recalls. They changed parameters for charging and did not tell me so the car got overcharged the next day. given on the outcome of the recalls. They changed parameters for charging and did not tell me so the car got overcharged the next day. More
by benboston
Other Employees Tagged: Frank DiCostanzo
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