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Frank Kelly
Frank Kelly | Page 2
Service Manager
Spitzer Jeep RAM Brook Park
13001 Brookpark Rd
Brook Park, OH 44142
19 Reviews
19 Reviews
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19 Reviews of Frank Kelly
Verified Customer
January 10, 2026
Excellent service, was completed at the exact time he said it would be and brakes are perfect said it would be and brakes are perfect More
by mandieandrews
Other Employees Tagged: Ian Tillman, Christina Taylor
December 10, 2025
Great dealership so easy to work with! Very kind and a lot of smiles at the dealership Very kind and a lot of smiles at the dealership More
by PAULDOUGLASW
Other Employees Tagged: Jim Crail, Crystal Barber, Kim Boutell, Denise Baker, Sean Mangan, Marangelis Fontanez, Ian Tillman, Ariel Albores, Lisa Leclair
December 08, 2025
Very great customer service n greetings was excellent and the wait time was quick and great thanks for getting my car fixed thre right way the wait time was quick and great thanks for getting my car fixed thre right way More
by pimpin55
Other Employees Tagged: Kim Boutell, Ariel Albores
November 22, 2025
Everyone in the service department were very knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for me at no charge because of the slight delay More
by bneid686
Other Employees Tagged: Paul Wilson, Jim Crail, Crystal Barber, Denise Baker, Sean Mangan
November 13, 2025
Amazing service! Great people! Felt very respected and cared for! I would recommend for your vehicles needs. Great people! Felt very respected and cared for! I would recommend for your vehicles needs. More
by Tonyscina
Other Employees Tagged: Tony Black, Jim Crail, Denise Baker, Ian Tillman
November 11, 2025
I brought my vehicle in in late September October 10th, the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fi the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fixed. I don't know how this slipped through the mechanic. The guy in charge at the time told me how the mechanics suck there.And things always were returned, 2 weeks goes by.I call to see what's going on.I can't get through to anybody another week goes by so I finally decide to come in person. The guy's supposed to leave got fired or quit who was in charge of my truck. Nobody knew the truck was there to be looked at again. Now it's November 11th and I still have no word on my truck. The customer service here sucks the mechanics.Obviously don't know what the xxxx they're doing.I would not recommend this and they haven't even tried to make anything bright in this situation More
by e.neiner27
Other Employees Tagged: Paul Wilson, Jim Crail, Kim Boutell, Sean Mangan, Laura McKinley, Marangelis Fontanez , Victoria Denis, Noah Linen, Joseph Smakula
October 05, 2025
5 weeks service on my 2020 not fixed. no return call from manager Frank. Will not take my call at all. Charged me for my loaner. My truck is currently at another mechanic because spitzler no return call from manager Frank. Will not take my call at all. Charged me for my loaner. My truck is currently at another mechanic because spitzler won't fix my truck but they received $1700 from me. HORRIBLE More
by nationwidebuying
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