Frank Kopervos
Frank Kopervos at Audi Devon
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Frank Kopervos | Page 15

Director of Pre Owned Sales

Audi Devon

222 W Lancaster Ave
Devon, PA 19333

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4.8
225 Reviews
4.8

225 Reviews

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225 Reviews of Frank Kopervos

August 26, 2020

Dealership Rating

The car is what I wanted, but I wasn’t happy with the delivery or how it left the lot. The ‘selling stickers’ ‘2017’ were still on the car when it got delivered, not the required ‘interstate commerce’ st More

by LISAMUELLER095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Nathan Weisser, Anthony Sam

Aug 27, 2020

Audi Devon responded

Lisa, I am sorry to here of your dissatisfaction with the delivery. I spoke to Anthony and the 2nd key was sent thru Fed Ex and we are surprised that it hasn't arrived. I asked my staff to put a trace on the key. As for the stickers still in the windows I am sorry but for interstate commerce, I have to have them on the window for the transport and in case of trucking issues. As for the gas not being filled again due to transport requirements the car can not have a full tank. If there is anything else we can do please feel free to reach out at your convenience. Regards, Leo J Sam GSM

August 24, 2020

Dealership Rating

Outstanding experience from start to finish. Anthony Sam was my sales associate, who repeatedly went out of his way to ensure that my car purchase experience was not the normal, boring, event that most cons More

by ACTORLANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sam , Demery Hanna

Aug 25, 2020

Audi Devon responded

Thank you for the 5-star review! We are so glad you enjoyed working with Anthony here at Audi Devon, and we will certainly let him know that you appreciate his help. It is always the goal here to ensure that our guests have an exceptional experience, and we couldn't be happier to know that we made it happen for you. We hope that you continue to enjoy your newly purchased vehicle!

August 22, 2020

Dealership Rating

Very friendly atmosphere. I did not feel pressure to make a purchase. Tom was very easy to work with and answered all my questions. I would definitely go back. More

by ccb19518
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Himsworth , Demery Hanna

Aug 23, 2020

Audi Devon responded

Thank you for shopping at Audi Devon. We're thrilled to hear that Tom helped you into a new vehicle and that he made the process go so smoothly. Congrats and safe travels!

August 12, 2020

Dealership Rating

I just want to say that you guys were awesome very pleasant and I must say helped me out tremendously! Just when I thought I wouldn’t be approve for my Audi truck, I was reinsured that I got approved More

by BIANCA.HOLLOMAN21
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser , Gary Smith

Aug 12, 2020

Audi Devon responded

Hi Bianca - We appreciate the kind feedback! Thank you for taking the time to share and for choosing Audi Devon. We are so glad to hear that the team was able to assist with your purchase and get you into your new car. Safe travels and we hope to see you back for your first oil change!

August 11, 2020

Dealership Rating

I never expected to drive 5 hours to complete a transaction and have a car delivered to me that hadn’t been cleaned and detailed. The vehicle was full of dirt and pet dander from the previous owner More

by Alishadj
Recommend Dealer
No

Other Employees Tagged: David Beifeld , Demery Hanna

Aug 11, 2020

Audi Devon responded

Please take a moment and reach out to me directly and I'll find away to rectify the situation ( perhaps you get the car detailed locally by you and forward me the bill to reimburse you???) ..... Please advise, Leo J Sam

August 07, 2020

Dealership Rating
Employee Rating

A very pleasant experience! Everyone at Audi Devon was very professional, knowledgeable, and helpful. It was a very easy experience. I would definitely return to this dealershi More

by mamster1212
Recommend Dealer
Yes

Other Employees Tagged: Alan Cogbill , Demery Hanna

Aug 09, 2020

Audi Devon responded

Your recommendation means so much to all of us here at Audi Devon! Thank you for taking the time to share and for shouting out the team. They work hard to deliver the highest-quality service and it is wonderful to hear that this was reflected in your experience. Safe travels in your new car and we hope to see you back for your first oil change!

July 31, 2020

Dealership Rating

We had a great experience with Audi Devon. Very friendly, knowledgeable and easy to work with when purchasing our "new to us" Audi. Anthony made the whole process was what worked best for us from test drivi More

by DTOES91
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser, Anthony Sam , Demery Hanna

Aug 03, 2020

Audi Devon responded

Thank you for the review! We are so glad you enjoyed working with Anthony here at Audi Devon, and we will certainly let him know that you appreciate his help. Safe driving in your newly purchased vehicle!

July 27, 2020

Dealership Rating

David treated us very fairly. We made a deal pretty easily and he ensured all of my issues were addressed. That may have been my easiest deal ever. I'll be back for the next vehicle. More

by DEWEESE.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Beifeld

Jul 28, 2020

Audi Devon responded

Thank you for taking a moment to leave Audi Devon a five-star review. It is so great to hear that David treated you right and helped you purchase a vehicle that meets your needs! We look forward to taking care of you in the future.

July 23, 2020

Dealership Rating

Abe was attentive, thorough and amiable. He delivered information timely and ensured a smooth transaction. Highly recommend. Demery was engaging and presented a comprehensive review of documents. Muc More

by melissakchando
Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Kourbeh , Demery Hanna

Jul 23, 2020

Audi Devon responded

Hi Melissa - It is fantastic to hear that Abe and Demery were able to make your purchase experience enjoyable and successful. All of us here at Audi Devon are so thrilled that you found the right vehicle for you! Many thanks for the five-stars and we hope to see you back again!

July 09, 2020

Dealership Rating
Employee Rating

Very pleasant experience! The team at Audi Devon was a pleasure to work with - they were friendly, efficient, patient and very welcoming. Would buy from them again in the futur More

by cknappen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Demery Hanna, Gary Smith

Jul 09, 2020

Audi Devon responded

Thank you for the 5-star review! Providing our customers with friendly and efficient service is always the goal here at Audi Devon, and we are proud that we hit the mark for you. We look forward to working with you again sometime!

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