Frank Kopervos
Frank Kopervos at Audi Devon
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Frank Kopervos | Page 14

Director of Pre Owned Sales

Audi Devon

222 W Lancaster Ave
Devon, PA 19333

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4.8
224 Reviews
4.8

224 Reviews

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224 Reviews of Frank Kopervos

October 16, 2020

Dealership Rating

Ibrahim was very professional and took time to understand our needs and draw a helpful comparison between models. He followed up to answer several of the post purchase queries. Had a good purchasing experien More

by waseemk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser, Ibrahim Kourbeh

Oct 16, 2020

Audi Devon responded

We couldn't have asked for better feedback! It makes our day to hear that Ibrahim went above and beyond to deliver an attentive, thorough car-buying experience. Thank you for choosing Audi Devon - we hope you're loving your new vehicle!

October 12, 2020

Dealership Rating

Beautiful modern facility. Sales staff was courteous and professional; no hard sell especially at closing when others want you to buy extended warranties, tire and wheel insurance; nitrogen refills etc. hap More

by BFMCNALLY
Recommend Dealer
Yes

Other Employees Tagged: Tom Himsworth , Demery Hanna

Oct 12, 2020

Audi Devon responded

Thank you for taking the time to leave us a review! We are so glad our team provided the courteous and professional service we pride ourselves on at Audi Devon, and we hope to see you again sometime!

October 12, 2020

Dealership Rating
Employee Rating

Great job thank you for a wonderful experience!! We will continue to use and refer our friends and family to Audi Devon. Stay safe and healthy. More

by TERRENCE.MCCABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sam , Demery Hanna

Oct 12, 2020

Audi Devon responded

Thank you, Terrence, for reviewing Audi Devon! We're proud to have earned your business and we look forward to taking care of you next time!

September 15, 2020

Dealership Rating
Employee Rating

I have been a customer for 5+ years. Unfortunately, after spending considerable money having the issue fixed, the same issue started one week later which makes me question the quality of the work. More

by TODDMSOLOMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Leo J. Sam, Nuala Schoeniger, Nathan Weisser, David Beifeld , Demery Hanna, service

Sep 30, 2020

Audi Devon responded

Hello Mr. Solomon - I am sorry to hear your air conditioning is blowing warm again. We evacuated and recharged the system and added dye to the system that will allow us to check for leaks that cannot be seen under normal conditions. As noted on the repair order, if the A/C starts blowing warm, we would have to get the vehicle back to check for a leak in the system. If you would like to have that done, please contact me at 610 263 7025. Thank you, Lee - Service Director.

September 10, 2020

Dealership Rating

The staff were extremely friendly and personable. They were very knowledgeable about the different cars there. I would recommend this dealership to a friend for sure. More

by semanchik.cm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Karl Vonder Shmalz , Demery Hanna

Sep 11, 2020

Audi Devon responded

We appreciate your recommendation! Thank you for taking the time to share and for choosing Audi Devon. We hope to see you again down the road!

Sep 11, 2020

Audi Devon responded

Thanks for the great review and more importantly your business!!!! Regards, Leo J Sam GSM

September 09, 2020

Dealership Rating

I could not have been more pleased with my experience in purchasing my dream car. My/our salesman, Karl Vonder Schmalz, listened as I explained what I was looking for. He explored all avenues and was able t More

by mjdrph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2020

Audi Devon responded

Feedback like this makes our day and we appreciate you taking the time to review us. Our team is dedicated to finding the best option for guests and it is great to hear that Karl helped you purchase a 2020 Audi Q5. On behalf of everyone at Audi Devon, we thank you for your business and wish you safe travels!

Sep 11, 2020

Audi Devon responded

We thank you for your support!!!! Regards, Leo J Sam GSM

September 09, 2020

Dealership Rating

Karl was extremely helpful and his follow up with me has been spot on. Financing the car through you all was seamless and I received a better rate than that from my bank. Only issue I have had to date was w More

by bruceorr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 11, 2020

Audi Devon responded

Thank you again for your business!!!! Regards, Leo J Sam GSM

September 01, 2020

Dealership Rating

My wife and I had a pleasant experience. The sales team and finance team were very easy going and more than willing to help us. More

by MLA1
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser, Anthony Sam

Sep 02, 2020

Audi Devon responded

Thank you for the review! It was our pleasure to assist you and your wife here at Audi Devon, and we hope to see you again sometime!

August 27, 2020

Dealership Rating

Audi Devon sets the standard for dealership support with its knowledgeable, friendly, open, and communicative approach. From start to finish the experience was painless and A+. David Beifeld was the consu More

by RAFAELLCOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser, David Beifeld

Aug 27, 2020

Audi Devon responded

We couldn't have asked for better feedback, Rafael! It's fantastic to hear that David and the rest of the team here at Audi Devon made your car-buying experience so attentive and stress-free. We wish you many safe and happy miles in your new vehicle!

August 26, 2020

Dealership Rating

The car is what I wanted, but I wasn’t happy with the delivery or how it left the lot. The ‘selling stickers’ ‘2017’ were still on the car when it got delivered, not the required ‘interstate commerce’ st More

by LISAMUELLER095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Nathan Weisser, Anthony Sam

Aug 27, 2020

Audi Devon responded

Lisa, I am sorry to here of your dissatisfaction with the delivery. I spoke to Anthony and the 2nd key was sent thru Fed Ex and we are surprised that it hasn't arrived. I asked my staff to put a trace on the key. As for the stickers still in the windows I am sorry but for interstate commerce, I have to have them on the window for the transport and in case of trucking issues. As for the gas not being filled again due to transport requirements the car can not have a full tank. If there is anything else we can do please feel free to reach out at your convenience. Regards, Leo J Sam GSM

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