Frank Maharajh | Page 5

Great service. Staff were friendly and very helpful. Came in for an auto repair for a 2014. Ended up purchasing two vehicles. One for my son and one for myself. Very satisfied with our two purchases. in for an auto repair for a 2014. Ended up purchasing two vehicles. One for my son and one for myself. Very satisfied with our two purchases. More

by LKMPLANBTHERAPY Verified Customer Verified Customer

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Frank was great! He went the extra mile and called with constant updates and then after we signed the paperwork, he kept me up to date with text messages. He also personally drove us to the bank. constant updates and then after we signed the paperwork, he kept me up to date with text messages. He also personally drove us to the bank. More

by arieljoysmith Verified Customer Verified Customer

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Frank was amazing and patient !!! Thank you for my beautiful new 430i❤️ First time herr and will recommend to all my friends .. keep up the good work beautiful new 430i❤️ First time herr and will recommend to all my friends .. keep up the good work More

by juli.marshall Verified Customer Verified Customer

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Very lucky that Frank helped us with our X3 purchase. Would definitely go to him whenever we’re ready to upgrade our older 5 series. Would definitely go to him whenever we’re ready to upgrade our older 5 series. More

by suelamphear53 Verified Customer Verified Customer

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The team at Pacific is fantastic! They walked me through the process and made everything easy. Thank you Armando, Frank and the rest fo the team! the process and made everything easy. Thank you Armando, Frank and the rest fo the team! More

by james.vincini Verified Customer Verified Customer

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I have purchased many cars in my life but I would have to say Frank Maharajh made this transaction an absolute joy! I purchased a beautiful white X4 and I’m totally over the moon in love with my car! I wou say Frank Maharajh made this transaction an absolute joy! I purchased a beautiful white X4 and I’m totally over the moon in love with my car! I would absolutely prefer anyway to Pacific BMW and tell them to ask for Frank! 🙏Parisa N. More

by parisa1nourse Verified Customer Verified Customer

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Awesome people I was help out immediately And I found the car I wanted ... Great job guys I definitely will be back for my next new car car I wanted ... Great job guys I definitely will be back for my next new car More

by pascualmejia76 Verified Customer Verified Customer

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I had my vehicle shipped to me in Oklahoma. The Finance and Sales people were both very friendly. However, the service I received was extremely disappointing. The vehicle was not cleaned/detailed. Consider and Sales people were both very friendly. However, the service I received was extremely disappointing. The vehicle was not cleaned/detailed. Considering we are in the midst of a pandemic, I was expecting a thorough cleaning inside the vehicle. It clearly had not been vacuumed inside the vehicle and the trunk. There was trash in the pockets presumably from the previous owner. The seats still had crumbs on them. When I informed Frank of this, his response was the shipping truck arrived unannounced, despite the fact that the shipper had arranged the pickup several days prior. Frank did not apologize or take ownership of the issue. When I asked if he could reach out to the local BMW dealership to arrange a complimentary wash and detailing, his response was for me to get a quote. The other issue I have with Pacific BMW is with my paperwork. The contracts were sent Fedex next day for signing. However, my transfer of title and registration paperwork were sent via US Postal service. It is now 2 weeks and counting that I have not received the paperwork. The vehicle was sent without dealer paper plates. So I can't drive the vehicle. I specifically informed Frank that I needed to travel out of state and needed the title and registration paperwork ASAP. Why are you able to send the sales contract by Fedex but unable to send the post sales paperwork by Fedex, especially considering that it is not a secret that the US Postal service is clearly struggling at this time? This was my second BMW 5 Series that I've purchased in the state of California. The first one was from Monrovia BMW. That was a hassle free experience. The sales person handled everything. I was expecting similar service with this purchase. However, I can't say the same for Pacific BMW. When you purchase a luxury vehicle, you expect top notch customer service. That is far from what I received from Pacific. It was very disappointing. More

by jeromecharleston Verified Customer Verified Customer

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Frank Maharajh was very professional in providing all the details about the vehicle. He has a great customer service etiquettes. It was a pleasure dealing with him. details about the vehicle. He has a great customer service etiquettes. It was a pleasure dealing with him. More

by jhaj55 Verified Customer Verified Customer

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Great overall service. Frank was exceptional and made my car buying experience very easy. Frank was also very responsive to all questions. Would definitely recommend Frank and Pacific BMW to anyone looking car buying experience very easy. Frank was also very responsive to all questions. Would definitely recommend Frank and Pacific BMW to anyone looking to buy a new or CPO vehicle. More

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