Frank Pena
Frank Pena at Eastchester Chrysler Jeep Dodge Ram

Frank Pena | Page 10

Business Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

Contact Me
not yet
rated
148 Reviews
not yet
rated

148 Reviews

Write a Review

148 Reviews of Frank Pena

July 04, 2019

Dealership Rating
Employee Rating

Wonderful experience Very nice and prompt customer service.did not have wait for a long time....and very nice people.would always recommend people to go and service their More

by Kwartic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Dennis, Ernest Smith, Frank Perez , Marc LaMassa

Jul 08, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

June 28, 2019

Dealership Rating

Not the best experience First car purchase. Salesperson knew very little about cars which was very odd to me and seemed very disinterested in helping me decide. Eventually fo More

by elise123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Couvertier, Javier Echeverria , Omar

Jul 02, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

June 03, 2019

Dealership Rating
Employee Rating

Long wait, but worth every minute. Great outcome. Ernest, who was my dealer took care of me as best as he can. Answered most of my questions and was very helpful when it came to some miss understandin More

by 1987cscolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Smith, Kevin Marciano

Jun 04, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 25, 2019

Dealership Rating
Employee Rating

Great service Service was great. They diagnosed vehicle and resolved issue ASAP. I would definitely recommend this dealership. I’m a happy customer. I would go back More

by taseash.jagdeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Erickson, Brian Dennis, Ernest Smith, Frank Perez , Rob Aristy, Dawn D., Yasmin Henry, Rob Larosa, Isreal Ocasio

Apr 29, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 22, 2019

Dealership Rating
Employee Rating

A Human Approach Steven Davis was very honest and realistic with me. He took the time to explain everything. He showed me options based on what my needs were. More

by Denise O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis

Apr 23, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you for taking the time to give our dealership such an excellent review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 22, 2019

Dealership Rating
Employee Rating

Tausif is the Man. Thank you. Happy consumer. Came in to buy a car & I ended up with a lot more then just a car. Tausif gave me the experience of my life. Always felt skeptical More

by black.tonypb172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc LaMassa, Tausif also known as “BigToe”.

Apr 23, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Tausif was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 10, 2019

Dealership Rating
Employee Rating

Excellent Very good service . They try the best to help you out and get approved for financing a car. They even get you your plates and title done for you. More

by lisagarcia326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Echeverria

Apr 11, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 09, 2019

Dealership Rating
Employee Rating

Car service Service was great,Received my car in timely order.Very excellent company I would refer all my family and friends.Great service keep up good work. More

by MARGOREYNOLDS220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kayla Benitez, Leroy/sales

Apr 10, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

March 21, 2019

Dealership Rating
Employee Rating

My NEW 2019 JEEP The key word is be patient, EASTCHESTER CHRYSLER JEEP RAM DEALER will help you get what u want. It's my second JEEP I bought from this DEALER. Love it More

by joseelgato7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez , Omar

Mar 24, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review, Jose. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

March 17, 2019

Dealership Rating
Employee Rating

Your do great work Because if your were picture perfect it will not be any mistakes and put parts back in place and tell the customer why was it done that way More

by vincentpuifory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Dennis, Mike Chavez, Maggie Matir, Chris Dayka , Germaine Anderson, Dawn D., William Harvey, Marc LaMassa, Bob Martinez

Mar 18, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review. Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

...
10
...

Dealership Inventory (299 Vehicles)

used 2022 Volkswagen Tiguan car, priced at $20,000
2022 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
new 2026 Dodge Durango car, priced at $48,885
2026 Dodge Durango
new
Destroyer Gray Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Dodge Durango car, priced at $48,326
2026 Dodge Durango
new
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $48,152
2026 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2026 Dodge Durango car, priced at $48,138
2026 Dodge Durango
new
DB Black Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Dodge Durango car, priced at $47,945
2026 Dodge Durango
new
Destroyer Gray Clearcoat exterior
Automatic
All-wheel Drive