Frank Perez | Page 52

After starting the 100,000 mile timing belt service and tune up I was informed about a possible need to have a seal changed that would cost another $300 to $400. I was already spending $2,300. If the cha tune up I was informed about a possible need to have a seal changed that would cost another $300 to $400. I was already spending $2,300. If the changing of the seal is common the seal change should be part of the expensive 100,000 mile services. I hated that the service scheduler tried to cross sell me in an intimidating way the additional service. If I were not educated about about car care because my dad was a mechanic for years I would have succumbed to his tactics. I do not appreciate this kind of behavior. More

by Myersbear Verified Customer Verified Customer

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Good for an oil change but not repair service. Price quoted was way over standard cost. One item needed was quoted at a higher price than blue book on the vehicle. How ridiculous does it get when you ca quoted was way over standard cost. One item needed was quoted at a higher price than blue book on the vehicle. How ridiculous does it get when you can total out your car for a stereo? More

by jmccon6469 Verified Customer Verified Customer

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The service team at Ken Garff Honda Riverdale went very well. I am happy with the service I received, timley, perfectly done, and in a pleasant manner. well. I am happy with the service I received, timley, perfectly done, and in a pleasant manner. More

by RALEXANDER3 Verified Customer Verified Customer

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It's always a good friendly place to get your vehicle taken care of. It's aso a good place to buy your next car taken care of. It's aso a good place to buy your next car More

by LISACLOYD10 Verified Customer Verified Customer

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Fantastic team, alway helpful.Love the texts I receive Fantastic team, alway helpful. Love the texts I receive for updates and videos when the techs work on the car! And I get my car back clean Fantastic team, alway helpful. Love the texts I receive for updates and videos when the techs work on the car! And I get my car back clean More

by petra.richardson Verified Customer Verified Customer

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Frank took great care of me as always! He makes dealing with service appointments an enjoyable experience. I actually look forward to working with him when it comes to service appointments. with service appointments an enjoyable experience. I actually look forward to working with him when it comes to service appointments. More

by Ben Verified Customer Verified Customer

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Good.service, Frank was clear and explain everything about the service in my car. The waiting was ok but he offered me if I want to ride the shuttle. about the service in my car. The waiting was ok but he offered me if I want to ride the shuttle. More

by marcelasepulveda_7 Verified Customer Verified Customer

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Have always received great service from your service department. Really like the videos the service tech texts to customers from the shop. Helps explain what is going on with the vehicle. department. Really like the videos the service tech texts to customers from the shop. Helps explain what is going on with the vehicle. More

by Henryslayton Verified Customer Verified Customer

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Repairs fixes and inspections were done quickly and efficiently. Rock chip repair was exceptional. Took Honda on a 3500+ Road trip and performance was great efficiently. Rock chip repair was exceptional. Took Honda on a 3500+ Road trip and performance was great More

by Tdh_dwh1340 Verified Customer Verified Customer

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Fantastic service department I always have a good experience at their service department. Now they are sending me online videos of the inspections from the mechanic. It's awesome. I always have a good experience at their service department. Now they are sending me online videos of the inspections from the mechanic. It's awesome. More

by SCOTTTHEHUNTER Verified Customer Verified Customer

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