Frank Raja | Page 3

My service advisor was Dennis Williams. Dennis was very polite, helpful, and listened carefully to the list of issues that I was having with my car. He interfaced well with the mechanic and Dennis was very polite, helpful, and listened carefully to the list of issues that I was having with my car. He interfaced well with the mechanic and with me to determine the needed repairs. He made arrangements to shuttle me back and forth from my home while the mechanic completed the needed repairs. My car was returned to like-new mechanical condition and has been a joy to drive. Please express my sincere appreciation to Dennis and mechanic who took service to a superior level. I hope this is their normal modus operandi. More

by Mallisco Verified Customer Verified Customer

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No one seems to be on the same page , communication is only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer y only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer you a service perks make sure they put it in writing. They will “forget” More

by hernandezunited Verified Customer Verified Customer

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My experience with Norman Reas has always been well enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that ever enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that everything goes back to normal and that dealership stop breaking up prices cuz I originally want a truck but at the time of the economy it just wasn't in the car yet so it is what it is but I'm very happy with my Honda because it's my favorite Honda it's the last of it to breed and no longer make Hondas like this and I wish they did but they don't that's why I had to settle for a 2020 but like I said it's my favorite Honda it's my dream Honda so I'm really appreciate it of that but like I said it's a dying breed there's no there's no other Honda's going to be like this anymore as far as I know all of them are coming out with the CVT transmission and in my opinion that's just not a good transmission. More

by M_Rodriguez_M26 Verified Customer Verified Customer

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I Always receive great service at Norm Reeves Honda Service Center. What I like about them and there service is that they are very kind and personal also knowledgeable about what needs to be done to f Service Center. What I like about them and there service is that they are very kind and personal also knowledgeable about what needs to be done to fix your car. I will be going back to them again in the future for service!! More

by Kirccky611 Verified Customer Verified Customer

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Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with communication with a pleasant personality to speak with More

by ronnie37 Verified Customer Verified Customer

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This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you One more survey request, I’m going to sue you More

by Donkim233 Verified Customer Verified Customer

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Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very good worker thanks for everything. More

by Ohenry771 Verified Customer Verified Customer

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Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! Overall I always have a wonderful experience when bringing my vehicles in for service! More

by Cmicknius Verified Customer Verified Customer

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Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly treated like family and they also got my car to me very quickly More

by Kacie Giles Verified Customer Verified Customer

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This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back. 2 weeks later and nothing. Haven’t heard from anyone. I set an appointment at Grapevine Honda. I’ll drive farther for good customer service. Am almost ready to trade my car in, and will be buying at Grapevine Honda. Suck it Norm Reeves! More

by Jmorganragsdale Verified Customer Verified Customer

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