Frank Sinatra
Frank Sinatra at Dana Ford Lincoln

Frank Sinatra | Page 28

Finance Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.9
383 Reviews
4.9

383 Reviews

Write a Review

383 Reviews of Frank Sinatra

February 16, 2022

Dealership Rating
Employee Rating

It sometimes is good or bad it depends on the situation. Getting a car is ok but the service department is terrible More

by frankscognamillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer

Feb 18, 2022

Dana Ford Lincoln responded

Hi Frank, I'm sorry to hear about your negative comments. We want to continue doing business with you but hope that we can earn a better rating. Please contact me at your earliest convenience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

February 11, 2022

Dealership Rating
Employee Rating

I dealt with sales manager John Daly and financial mgr frank . Experience was great this is my 7th car from Dana Ford . The best ! More

by dianaeaguilera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Daly , Abdul Azeez, Steve Riccardone

Feb 14, 2022

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're honored to receive your support and look forward to your next visit!

February 08, 2022

Dealership Rating
Employee Rating

Did a buyout. Financial rep, Frank Sinatra did not provide me with bill of sale or usb drive when I requested one before leaving. He claimed I will get all documents in two weeks by Chase finance comp More

by i.hernandez1126
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesse Cognetta, John Daly

Feb 09, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

February 07, 2022

Dealership Rating
Employee Rating

Quick, easy and very reliable service, and thrilled with the valet service for pickup and drop off. More

by larry.taormina123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo , Steve Riccardone

Feb 09, 2022

Dana Ford Lincoln responded

Thank you, Larry! The Dana Ford team appreciates your kind words and five-star rating! We hope you visit us again next time!

February 02, 2022

Dealership Rating
Employee Rating

It was a very pleasurable experience. My daughter is extremely happy with her new Bronco Sport More

by dmarino1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen, Ralph Pepe

Feb 03, 2022

Dana Ford Lincoln responded

We're glad to hear your daughter is happy with her new Bronco! Thank you for coming to Dana Ford!

February 01, 2022

Dealership Rating
Employee Rating

Saleswoman was friendly and worked the best posible deal that she could. Overall I wish the process didnt take as long as it did. But it was a good experience. More

by Louis.Devino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo

Feb 02, 2022

Dana Ford Lincoln responded

Thank you for your patience during your visit, Louis! We're glad to hear that your overall experience with our team was a good one and we hope we have the privilege of working with you again in the future. Take care! - Dana Ford

January 31, 2022

Dealership Rating
Employee Rating

I was in and out and got a car wash too! It was a pleasurable experience More

by imdbuser
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ching Poon

Feb 01, 2022

Dana Ford Lincoln responded

We're happy to hear the Dana Ford team gave you such excellent care! Thank you for coming to see us!

January 27, 2022

Dealership Rating
Employee Rating

Frank was the best. Extremely helpful, patient, handsome, oh and did I mention handsome ;). Will def be back thank you Frank! More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Dana Ford Lincoln responded

Thank you for the great review, Rob! We hope to see you again next time here at Dana Ford!

January 26, 2022

Dealership Rating
Employee Rating

Frank was very helpful in the whole car buying process. I had let him know exactly what I was looking for and that's exactly what I got. His prompt service led him to be very pleasant to deal with. I was in More

by a.john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Dana Ford Lincoln responded

Congratulations on your new Lincoln! We're so glad Frank had the opportunity to assist you with it and we'll be sure to share these kind comments with him. Thanks for trusting us with your business and please don't hesitate to reach out if there's anything else we can do for you!

January 19, 2022

Dealership Rating
Employee Rating

The dealer is great , but I was very disappointed with the service department. I had bad experience. More

by bsirriy
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ching Poon

Jan 20, 2022

Dana Ford Lincoln responded

We're sorry to hear about any issues you experienced. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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