Frank Sinatra
Frank Sinatra at Dana Ford Lincoln

Frank Sinatra | Page 29

Finance Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.9
383 Reviews
4.9

383 Reviews

Write a Review

383 Reviews of Frank Sinatra

January 13, 2022

Dealership Rating
Employee Rating

Satisfied with the service. Staff is very pleasant and polite. Makes it easy to deal with More

by v923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Shawn Ortiz, Hazem Radwan, Collin Romer, Diane Creazzo , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Harley Schick

Jan 13, 2022

Dana Ford Lincoln responded

We are so pleased to hear that! Thank you!

January 10, 2022

Dealership Rating
Employee Rating

This the 3rd Explorer my wife and I have leased and are very happy. The sales service was great and the financing was simple and quick. More

by m.a.alvarez553
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Wilson Woo

Jan 11, 2022

Dana Ford Lincoln responded

Thank you for the positive feedback! We hope you enjoy your new Explorer and look forward to seeing you next time here at Dana Ford!

January 07, 2022

Dealership Rating
Employee Rating

Sales people are very good the Mgr Steve Riccardone is the best I have dealt with in my 30yrs service is great all depts are helpful and professional More

by vgerace1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Gonzalez, Steve Riccardone

Jan 07, 2022

Dana Ford Lincoln responded

Thank you so much for these kind comments about our team! We appreciate you being a Dana Ford customer and look forward to your next visit with us!

December 30, 2021

Dealership Rating
Employee Rating

It was a pleasure from start to finish working with Ryder. There was nothing pushy about him. He was so knowledgeable and went above and beyond showing us the car we bought and others. And the. Setting More

by psmazzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryder Quispe

Jan 03, 2022

Dana Ford Lincoln responded

Thank you so much for the wonderful review! We're thrilled to hear that Ryder & Frank took such wonderful care of you and we'll be sure to pass along this awesome feedback to them. Thanks for trusting Dana Ford with your business. We hope to see you again next time!

December 13, 2021

Dealership Rating
Employee Rating

Super friendly and knowledgeable. Frank Sinatra was outstanding as he always has been with me. Ching is a fantastic salesman. Helped me with everything. Two of the nicest people!! Will recommend them More

by AJNASTRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ching Poon

Dec 14, 2021

Dana Ford Lincoln responded

Thank you for the kind comments about our team here at Dana Ford! We appreciate your business and look forward to your next visit with us!

December 13, 2021

Dealership Rating
Employee Rating

Awful service department. Long wait times. They have had my vehicle for 35 days!!! I will never buy another vehicle from them again! More

by johnmancusonyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Harley Schick, Danielle from service is awful!

Dec 16, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business are impacted just as they are in almost every other company doing business at this time. We do appreciate your patience during this time. However, please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 13, 2021

Dealership Rating
Employee Rating

Sales manager promised 2 complimentary oil changes..Said Sales manager promised 2 complimentary oil changes.. Said he forgot telling me that so they charged me will never be back purchased 3 cars from them More

by Davyduz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 13, 2021

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

Dec 14, 2021

Davyduz responded

Tooo late I moved on . I told Frank Sinatra to his face what he was doing was bad business.. he didn't even look up from his phone.. You lost a very good customer who works for NYC and I will do my best to keep people away from Dana . Good job Frank..

Dec 14, 2021

Davyduz responded

Tooo late I moved on . I told Frank Sinatra to his face what he was doing was bad business.. he didn't even look up from his phone.. You lost a very good customer who works for NYC and I will do my best to keep people away from Dana . Good job Frank..

December 13, 2021

Dealership Rating
Employee Rating

Its been over a month since the last review and I still have to give a 1 rating, I would give a 0 but 1 is the least I can give. One again after many phone calls all I get it the run a round. I was told I More

by fpen55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jesse Cognetta, John Daly , Douglas Hansen, Nicholas Squeo

Dec 20, 2021

Dana Ford Lincoln responded

We do apologize for the confusion. I have reached out to our staff and have looked into the situation. We did contact you in regards to this matter and had informed you what occurred and how the situation was being fixed on our end. If you would like us to discuss this again with you please feel free to reach out and we will be happy to explain further.

Dec 20, 2021

fpen55 responded

The situation only gets worse, according to Dana they mailed the check on December 2 to Bank of America after three weeks Bank of America still didn't get it, so Dana cancelled the check, that probably was never sent . After many calls I found out the check was mailed to California to some crazy address, how does a dealership not know where to mail a check for almost $2000. I still think the right hand doesn't know what the left hand is doing in this dealership and I am still waiting for a refund why anyone would deal with this place I have no idea I certainly won't ever again

December 11, 2021

Dealership Rating
Employee Rating

Very helpful and friendly staff . I would definitely recommend Dana Ford if you want a Ford . More

by kevenc67
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran, Collin Romer , Jorge Cornet

Dec 13, 2021

Dana Ford Lincoln responded

Thank you for visiting us here at Dana Ford! Our team looks forward to serving you again in the future!

December 03, 2021

Dealership Rating
Employee Rating

Very friendly and professional our salesman Nick was very knowledgeable and was able to answer all my questions More

by dorybill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Nicholas Squeo

Dec 06, 2021

Dana Ford Lincoln responded

Thank you for the excellent review! We're glad Nick was able to answer all your questions and we'll be sure to share this fantastic feedback with him. Thanks for trusting Dana Ford with your business - we hope to see you again next time!

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