Since you u walk in, always bringing great service and
great treatment. They make me feel like home.
great treatment. They make me feel like home.
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by Christian Lopez
Verified Customer
Verified Customer
Aug 07, 2023 -
Universal Hyundai responded
Christian, Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Giovanne, and it was a pleasure having you at the dealership. We appreciate your review!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
They claim to care about their customers, but all they
care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me
care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me tell you: calling universal hyundai on OBT is a joke. I needed to talk to someone about a matter that was stressing me out with a car I just got and everytime I called, they were unavailable, mailbox is always full, or I got passed around to whoever was "seemingly" there. When they actually did pick up the phone, i spoke to this one manager on a Friday and by Monday he forgot who I was! Td me he'll get back to me and never did. I normally liked going here but now, I will never come back. They made me feel so stupid and regret getting the car. Hyundai is a great car brand, just the people who represent it only care about making the sale.
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by peacelovehappiness0313
Verified Customer
Verified Customer
Aug 03, 2023 -
Universal Hyundai responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
What a great experience!
Carlos was patient and explained everything clearly and answered all my questions - he took his time to get to know me and helped me find the BEST C
Carlos was patient and explained everything clearly and answered all my questions - he took his time to get to know me and helped me find the BEST CAR to fit my needs 😁
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by ALEJANDJOTERO29
Verified Customer
Verified Customer
Jul 31, 2023 -
Universal Hyundai responded
Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
They help me finding a god car and a good credit.
Thank s you all.
Thank s you all.
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by joseeleazarv
Verified Customer
Verified Customer
Jul 31, 2023 -
Universal Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
This is my second purchase from Universal Hyundai.
They treated me with respect and very courteous as usual. I will go to them every time I need a vehicle.
They treated me with respect and very courteous as usual. I will go to them every time I need a vehicle.
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by JPettdawg7Smith
Verified Customer
Verified Customer
Other Employees Tagged:
Fidel Herrera 5 stars
Jul 21, 2023 -
Universal Hyundai responded
Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Frankie, and it was a pleasure having you at the dealership. We appreciate your review!
Truly the better place to buy
Gina Nava
Relationship Manager
gnava1@universalhyundai.com
Super,todos muy cordiales y serviciales,muy limpio y muy
buena atencion, un buen vendedor
buena atencion, un buen vendedor
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by DALATOR1965
Verified Customer
Verified Customer
Other Employees Tagged:
Simo Bassi
, Carlos castro
Jul 14, 2023 -
Universal Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Good service and quick to get in and out the door.
Would recommend to anyone looking for to purchase
Would recommend to anyone looking for to purchase
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by LERDA23
Verified Customer
Verified Customer
Other Employees Tagged:
Errol Gillette
Jun 29, 2023 -
Universal Hyundai responded
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Its a good place to buy a new car, close proximity and
kind people to deal with.
kind people to deal with.
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by rafael.rosa072568
Verified Customer
Verified Customer
Jun 23, 2023 -
Universal Hyundai responded
Rafael, thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Carlos Roman is fantastic and is a great addition to this
dealership. Makes car shopping a pleasure
dealership. Makes car shopping a pleasure
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by RSOLURI
Verified Customer
Verified Customer
Jun 21, 2023 -
Universal Hyundai responded
Thank you!! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Very organized, informative, and helpful.
They spent a lot of time making sure we were Happy customers. I would reccomend it to anyone interested in an auto purchase.
They spent a lot of time making sure we were Happy customers. I would reccomend it to anyone interested in an auto purchase.
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by scottkidd2003
Verified Customer
Verified Customer
Jun 19, 2023 -
Universal Hyundai responded
Thank you, Scott, for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com