Frankie Martinez
Frankie Martinez at Universal Hyundai

Frankie Martinez | Page 5

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

4.7
176 Reviews
4.7

176 Reviews

Write a Review

176 Reviews of Frankie Martinez

August 07, 2023

Dealership Rating
Employee Rating

Since you u walk in, always bringing great service and great treatment. They make me feel like home. More

by Christian Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez

Aug 07, 2023

Universal Hyundai responded

Christian, Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Giovanne, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 03, 2023

Dealership Rating
Employee Rating

They claim to care about their customers, but all they care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me More

by peacelovehappiness0313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 03, 2023

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

July 31, 2023

Dealership Rating
Employee Rating

What a great experience! Carlos was patient and explained everything clearly and answered all my questions - he took his time to get to know me and helped me find the BEST C More

by ALEJANDJOTERO29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Carlos DeJesus

Jul 31, 2023

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2023

Dealership Rating
Employee Rating

They help me finding a god car and a good credit. Thank s you all. More

by joseeleazarv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 20, 2023

Dealership Rating
Employee Rating

This is my second purchase from Universal Hyundai. They treated me with respect and very courteous as usual. I will go to them every time I need a vehicle. More

by JPettdawg7Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fidel Herrera 5 stars

Jul 21, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Frankie, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Relationship Manager gnava1@universalhyundai.com

July 14, 2023

Dealership Rating
Employee Rating

Super,todos muy cordiales y serviciales,muy limpio y muy buena atencion, un buen vendedor More

by DALATOR1965
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Carlos castro

Jul 14, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 28, 2023

Dealership Rating
Employee Rating

Good service and quick to get in and out the door. Would recommend to anyone looking for to purchase More

by LERDA23
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Errol Gillette

Jun 29, 2023

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 22, 2023

Dealership Rating
Employee Rating

Its a good place to buy a new car, close proximity and kind people to deal with. More

by rafael.rosa072568
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Janlique Vazquez

Jun 23, 2023

Universal Hyundai responded

Rafael, thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 21, 2023

Dealership Rating
Employee Rating

Carlos Roman is fantastic and is a great addition to this dealership. Makes car shopping a pleasure More

by RSOLURI
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

Jun 21, 2023

Universal Hyundai responded

Thank you!! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 19, 2023

Dealership Rating
Employee Rating

Very organized, informative, and helpful. They spent a lot of time making sure we were Happy customers. I would reccomend it to anyone interested in an auto purchase. More

by scottkidd2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

Jun 19, 2023

Universal Hyundai responded

Thank you, Scott, for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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