Frankie Martinez
Frankie Martinez at Universal Hyundai

Frankie Martinez | Page 6

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

4.7
176 Reviews
4.7

176 Reviews

Write a Review

176 Reviews of Frankie Martinez

June 12, 2023

Dealership Rating
Employee Rating

Excellent excellent services very detail display he was a nice and kind provide detailed explanation More

by BOBIRAHAMANBR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Errol Gillette

Jun 12, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 10, 2023

Dealership Rating
Employee Rating

Very helpful and honest. Great personalities with staff. Made car buying fun. This is our 4th car purchased from this location. More

by Janice & Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Alexis

Jun 11, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 09, 2023

Dealership Rating
Employee Rating

They are very good I like very Mach They are goog people Thanks for you More

by GUSTAVOAUZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Gomez

Jun 09, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 07, 2023

Dealership Rating
Employee Rating

Very helpful. Did everything they could to help my daughter, a college student, to buy her first new car. She had such a good experience compared to what she has More

by DILIA.SANTANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , darrin diaz

Jun 08, 2023

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Jun 08, 2023

Universal Hyundai responded

Thank you!!

May 26, 2023

Dealership Rating
Employee Rating

Cherished, Johnathan and Frankie were all great. They helped us find the car we needed at a great price and worked without needs. Made the process simple and easy. More

by Muniz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2023

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Frankie and Johnathan and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

Dealership Rating
Employee Rating

The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Andres Garces, Brian Cortes , Rhoda Allen, Gilbert Gregory, Jacob McNeely

May 21, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 10, 2023

Dealership Rating
Employee Rating

I was treated with great kindness and professionalism, They explained all the procedures correctly, I consider quality service and fast More

by Tomas Hernández
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karolyn

May 10, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai, Tomas! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 09, 2023

Dealership Rating
Employee Rating

When I went to pick up my car after getting warranty work done, I realized the car had no intake attached and it was in my trunk. Very disappointed More

by ericjayw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Kristan, Guillermo Faria , John Booth, Jacob McNeely

May 10, 2023

Universal Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Eric, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gina Nava Reputation Manager gnava1@universalhyundai.com

April 28, 2023

Dealership Rating
Employee Rating

Thanks for your help I'm writing as many words as possible to get to 15. More

by XMARRIOTT
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Johnathan Weidner

May 01, 2023

Universal Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 22, 2023

Dealership Rating
Employee Rating

The whole staff was amazing Angel Alex and Frankie went above and beyond super satisfied More

by ALEXAAPONTE0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2023

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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