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Frankie Martinez
Frankie Martinez | Page 4
Sales Manager
Universal Hyundai
12801 South Orange Blossom Trail
Orlando, FL 32837
176 Reviews
176 Reviews
Write a Review176 Reviews of Frankie Martinez
October 20, 2023
Weird sales hand off. Spoke with internet sales John Booth (didn't know at that time) he passed me on to Luis Mora who then assigned me to Carolyn Toledo. Told to ask for Spoke with internet sales John Booth (didn't know at that time) he passed me on to Luis Mora who then assigned me to Carolyn Toledo. Told to ask for her. I get there and ask for Carolyn. I'm told she's internet and I'm assigned to i dont know who. I cant remember the 4th name now. That person didn't know the deal we had discussed or anything info on hand off. I must have shown my irritation with the process and told him i was leaving. A few minutes later, Carolyn comes up and introduces herself. they said was "internet" (she wasnt) She was very pleasant. Signed a contract within 2hrs. When the car was presented out front, Car was filthy and still had trash, food bad and misc from previous owner. The car had a bad part and i was told it would be detailed and repaired on Monday. The interior detail was mediocre, no attention to detail. Exterior was ok. I had to clean cup holder and console area with a damp microfiber. More
by cari
Verified CustomerOther Employees Tagged: John Booth , John Booth, Carolyn 5star, I think Frankie was the finance guy that had me sign everything, but not 100% sure, he was also excellent
October 10, 2023
Errol was great! Made the process very smooth. He kept me informed and was very professional. Definitely would recommend. Thank you! Made the process very smooth. He kept me informed and was very professional. Definitely would recommend. Thank you! More
by roslynfer
Other Employees Tagged: Errol Gillette
September 17, 2023
A dealership very honest very good attention they deserve 5 Stars I gave you them 5 stars 5 Stars I gave you them 5 stars More
by MARLENEGONZALEZ3456
Other Employees Tagged: Raul Martinez
September 13, 2023
Excellent service very professional courteous knows what he's selling and offers the best choice he's selling and offers the best choice More
by CARMENPFORTES
Other Employees Tagged: Raul Martinez
September 06, 2023
We went to another dealer before and they treat us really bad, Gio was excelent, he make us feel like we had a chance all the time, great sales skills, Love the experience bad, Gio was excelent, he make us feel like we had a chance all the time, great sales skills, Love the experience More
by Sergio
Other Employees Tagged: Giovanne Sanchez
August 20, 2023
I have dealt with several Hyundai dealerships in Florida and Universal Hyundai is by far the best! They are the most professional and fair dealership I have ever dealt with. Eric and the universal Hyundai s and Universal Hyundai is by far the best! They are the most professional and fair dealership I have ever dealt with. Eric and the universal Hyundai staff were exceptional and treated me like family. I had such a great experience dealing with them that I would absolutely go back to them and recommend them to anybody who wants an enjoyable, pleasant car buying experience to see them. More
by kimdavis1014
Other Employees Tagged: Ericmelec Rivera
August 19, 2023
The entire visit was a total pleasure. Very pleased with the service as usual. I always recommend Universal Hyundai to family and friends. Very pleased with the service as usual. I always recommend Universal Hyundai to family and friends. More
by TJEFFERSON330
Other Employees Tagged: Cesar Alegre
August 08, 2023
Incredibly kind, helpful and considerate dealers. Gave us the best deal and worked with us until we were not only satisfied but had exactly what we were looking for! Gave us the best deal and worked with us until we were not only satisfied but had exactly what we were looking for! More
by sara.oliveira.martins
Other Employees Tagged: Alexis Ramos, Simo Bassi , Jacob Mckinney
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