Frederick James
Frederick James at Heritage Subaru Catonsville
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Frederick James | Page 2

Sales Associate

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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5.0
40 Reviews

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

5.0

40 Reviews

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40 Reviews of Frederick James

November 07, 2023

Dealership Rating
Employee Rating

Our 4th sale with May. She guided us through the sales process in a professional & friendly manner. Highly recommend May to all. More

by pappchar
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris

Nov 10, 2023

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Thanks for the recommendation, and have an amazing day!

October 22, 2023

Dealership Rating
Employee Rating

We’ve been getting our Subaru serviced at Subaru Catonsville for three years and have always had an excellent experience! We decided to purchase our second car here too and found Subaru Catonsville More

by kristyn.peck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2023

Heritage Subaru Catonsville responded

Hi Kristyn, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 21, 2023

Dealership Rating
Employee Rating

Excellent service-price- Location Etc etc etc etc etc etc etc etc etc etc etc More

by Johnemarya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Satchell

Oct 23, 2023

Heritage Subaru Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2023

Dealership Rating
Employee Rating

Frederick James got us a great deal on a new Subaru. He was very patient, spent time understanding our needs and worked very hard to get us the price that we wanted and the service and quality that we a More

by brendahensley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Riggins

Oct 11, 2023

Heritage Subaru Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2023

Dealership Rating
Employee Rating

Amazing customer, I was very pleased with the professionalism and knowledge of my dealer (Frederick). He was able to help me find a car in my price range with below average credit that went above More

by reynardperrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Bookstein

Oct 02, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2023

Dealership Rating
Employee Rating

Heritage Subaru Catonsville was very helpful in trading my old lease for a new lease. More

by marciammchugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2023

Heritage Subaru Catonsville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 28, 2023

Dealership Rating
Employee Rating

Very knowledgeable and was great to work with! Took the time to explain everything to us. He made the whole car buying experience great. More

by selegge16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Knolle , Nicholas Lemieux-Renaud

Sep 30, 2023

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2023

Dealership Rating
Employee Rating

Fred was great! He worked with us to make sure we were happy with our purchase. More

by hannahmarks111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Bookstein , Logan Riggins

Sep 24, 2023

Heritage Subaru Catonsville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

September 16, 2023

Dealership Rating
Employee Rating

I reached out to Heritage Catonsville after a bad attempted buying experience at an independent dealer. Frederick, Nick, Caroline and team all did everything to be transparent and clear and made my More

by Flower lady
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Randy Silver, Caroline Prowling, Steve Knolle , Nicholas Lemieux-Renaud

Sep 18, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 13, 2023

Dealership Rating
Employee Rating

Fred, Dave and Antonio did an awesome job on getting me a beautiful Outback Limited XT! More

by CSossong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Satchell, Dave

Sep 16, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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