Frederick McGrew
Frederick McGrew at Big Star Cadillac
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Frederick McGrew | Page 2

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
38 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

4 yrs, 1 mo

4.8

38 Reviews

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38 Reviews of Frederick McGrew

November 05, 2023

Dealership Rating
Employee Rating

The customer service was very informative and answered all our concerns. The finance department worked with us to purchase the vehicle. More

by podi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Nov 06, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 02, 2023

Dealership Rating
Employee Rating

Very professional team and facility. Fred, Kevin, and Mike were extremely helpful throughout the entire process. More

by dpiddy189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Kevin Sonnier

Nov 03, 2023

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

October 23, 2023

Dealership Rating
Employee Rating

Great work on getting us finaced no challenge was to hard to get the deal completed. More

by MICHAELDARDENJR06@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 30, 2023

Dealership Rating
Employee Rating

Great customer services. clean and inviting showroom.staff courteous. I give big star a 10. More

by TXBLKDIVA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland

Oct 02, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 10, 2023

Dealership Rating
Employee Rating

Everyone was so nice and courteous from the moment I walked in. Just Awesome feeling More

by TXBLKDIVA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland

Sep 11, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

September 03, 2023

Dealership Rating
Employee Rating

Excellent dealership. Fred was easy to work with and the whole process was very smooth. More

by dspruiell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 31, 2023

Dealership Rating
Employee Rating

Customer service was great and so was my deal on my new CT5 350T! Special thanks to Jason and Fred and the Big Star Cadillac family for making me apart of the Cadillac Family!!! More

by raqueniamcgrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Jason Ramsland

Sep 01, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 31, 2023

Dealership Rating
Employee Rating

Awesome customer service. Best dealership in town. We came in unsure what we wanted and was helped by the best salesman we had ever dealt with. More

by ASHABRANNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

Sep 01, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

Sep 01, 2023

ASHABRANNER responded

Thank you very much

August 09, 2023

Dealership Rating
Employee Rating

I have never worked with a more proficient and helpful group of professionals. I am so happy with the product and the people. More

by ASHABRANNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

Aug 09, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 03, 2023

Dealership Rating
Employee Rating

Fred McGrew, Kevin Sonnier and Mike Pierce made the entire process go by seamlessly. Everyone on the Big Star team was so welcoming and helpful. Looking forward to future purchases with this team. More

by dpiddy189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Kevin Sonnier

Aug 04, 2023

Big Star Cadillac responded

Thank you! We are delighted that Fred, and Mike & his were able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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