Galen Keys | Page 2

The entire experience was professional. Josh Clarke was pleasant, diligent, and thorough. All departments were professional and quite pleasant. Josh Clarke was pleasant, diligent, and thorough. All departments were professional and quite pleasant. More

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Everyone was so nice, kind and took very good care of me. Gaylen, Mike and Mark are the best. Thank you guys so much Gaylen, Mike and Mark are the best. Thank you guys so much More

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Everyone here was extremely helpful. Huge thank you to Angel for getting us into our new truck. We can’t wait to do more business with these people!! Huge thank you to Angel for getting us into our new truck. We can’t wait to do more business with these people!! More

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Best car buying experience! ! Mark new exactly what I was looking for and did it no problem. ! Mark new exactly what I was looking for and did it no problem. More

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everything was good, I am satisfied. John was very helpful and not pushy at all John was very helpful and not pushy at all More

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I can highly recommend Darren Wilton at the Ferguson Superstore. He is conscientious, loyal & dedicated to meeting or exceeding your needs. The finance staff is top-notch as well. I would rate them a 10 Superstore. He is conscientious, loyal & dedicated to meeting or exceeding your needs. The finance staff is top-notch as well. I would rate them a 10 of 10 for dependability as well. More

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We did have some timing issues with picking up the vehicle....however everyone worked hard to ensure we were happy with the outcome. vehicle....however everyone worked hard to ensure we were happy with the outcome. More

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I have never had a car buying experience like I just experienced at Ferguson Superstore in Broken Arrow. It was actually enjoyable. I won't share all of their customer care secrets bc I want you to feel experienced at Ferguson Superstore in Broken Arrow. It was actually enjoyable. I won't share all of their customer care secrets bc I want you to feel pleasantly surprised as I was. Let's just say it was clear they care about being great and figured out that if 1 was tended to well, that person would tell others. Well thats exactly what I'm going to do. I'm 9.5 almost 10 hours away and it's a given that my next vehicle will be from there. Dont get me wrong, they’re the busiest dealership I've come across, but they manage it so well you wont feel neglected (and i called at least 2 times every hour 😄). Ariana, Stephanie, and Joy thanks for pointing me in the right direction. Galen, thanks for working to get me where I need to be and helping me get out of a horrible experience unscathed. Brandon, thanks for taking your time and explaining all the opportunities Ferguson and GM had to offer and helping me save $300 here, $500 there, $50...etc. It all adds up. Darren, I don't know how you managed to not have an ounce of frustration on our calls bc I know I asked you thousands of the same questions over and over again. You became my therapist as I complained about the horrible experience I had at that dealership in Rome, GA and never cut me off (you could've sold 3 more cars in that timeframe😂), On your way home you'd call to recap, on your day off you came to deal with things that honestly could've waited. You are destined to be successful with that type of work ethic. I hope Ferguson holds on to you and I find you in management for my next vehicle purchase. Ok I'm ending this. Any and every person who reads this, give Ferguson Superstore Buick GMC a chance to earn your business. Ask for the ppl I mentioned bc I witnessed their greatness firsthand. If they're unavailable, still wait for them to recommend someone else. Thank you to everyone for this unbelievable buying experience! ps- Almost forgot- Candy and Gina you're awesome too! Your newest loyal customer, Eric Johnson, South Louisiana More

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True process dealing with chuck was great. Super easy. The only thing that is annoying is pushing the extended warranty options once we say no. You offered a package at like 5-7k then when we Super easy. The only thing that is annoying is pushing the extended warranty options once we say no. You offered a package at like 5-7k then when we told you no you brought in the finance manger and then offered it at $2500. If you would have offered it at the lower price to begin with instead of screwing us over we would have took the warranty for $2500. That’s the only downfall of the entire transaction . Chuck was great though through the entire week of dealing with him. More

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Chuck was great to work with. He was great the entire week talking to him about the car we purchased. The only downfall of the transaction was the finance department pushing the e He was great the entire week talking to him about the car we purchased. The only downfall of the transaction was the finance department pushing the extended warranties when we we said no they kept pushing. They offered the package at like $7800 and when we said no they kept pushing and we’re shocked that we said no. So then a little bit later the manager came in and offered us the same deal for around $2500 if Dallas would have offered it to us at $2500 to begin with we would have done it but instead you tried screwing your customer for roughing 5k. Defiantly didn’t appreciate that. Other than the finance part everything was great. More

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