Garrett Tidman | Page 3

The Extra Mile I have used Garrett for several years for my service. When I had new tires and rim put on my Ford Edge, I had a rather unusual request. I wanted to se I have used Garrett for several years for my service. When I had new tires and rim put on my Ford Edge, I had a rather unusual request. I wanted to see if the mechanic could trace the rim on the cardboard the rim came in so I could cut out and use to cover my rims when I polish tires to keep the spray from getting on rims. He did, and the repair guy even put a metal handle on it! Outstanding going the extra mile to satisfy a customer. More

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Immediate Response To A New F150XLT As you are aware, customers make demands on the business that is outside our normal scope of work. It takes extraordinary efforts from extraordinary As you are aware, customers make demands on the business that is outside our normal scope of work. It takes extraordinary efforts from extraordinary people to meet those demands. You’re TEAM at SPFORD Carrollton which includes Chandler Center, Alexandra Benvenuto and Garrett Tidman [service] have made a difficult request on a new purchase a reality in an extremely short time frame. Please thank all and recognize their great efforts in customer satisfaction in a record timeline as we complete our second F150 at 5 Star Ford Carrollton. SPFORD at Carrollton beats all. Thanks More

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GREAT PLACE TO BUY BOUGHT TWO CARS FROM THERE DENNIS AND MELANIE ARE VERY HELPFUL AND GREAT SALES PEOPLE ALSO GARRET IS GREAT SERVICE PERSON HELPFUL LOVE THIS PLACE BOUGHT TWO CARS FROM THERE DENNIS AND MELANIE ARE VERY HELPFUL AND GREAT SALES PEOPLE ALSO GARRET IS GREAT SERVICE PERSON HELPFUL LOVE THIS PLACE More

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Bitter Sales staff top priority is making a sale. Professionalism is definitely not the employees top priority as many of the employees will be heard convers Sales staff top priority is making a sale. Professionalism is definitely not the employees top priority as many of the employees will be heard conversing with each other with rather vulgar vocabulary. Service department had left a bitter taste in my mouth every time I went in or even talked on the phone. They are always correct and you are an the sucker who doesn't know what you are talking about. Would not recommend the sales department. Would DEFINITELY not recommend service department. More

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Excellent Employees I had to take my focus to the shop, I want say how friendly, caring, knowledgeable Garrett in service is. I want to say that RJ, Jorge are two b I had to take my focus to the shop, I want say how friendly, caring, knowledgeable Garrett in service is. I want to say that RJ, Jorge are two best employees bar none in the car sales business. I am very impressed and I will continue to buy fords from Sam Pack, Carrollton. More

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AWESOME!!! I ended up at SPford Carrollton because the Lewisville location didn't offer the service from sales team I was expecting. Bad taste in my mouth there. I ended up at SPford Carrollton because the Lewisville location didn't offer the service from sales team I was expecting. Bad taste in my mouth there. Carrollton location gained my respect and business. Upon arrival, Melanie L helped me in my search to by a new car. Professional, Friendly, Knowledgeable and sweet as can be! I had picked a car and it was awaiting detailing and was going to return later in day, but a sudden death in family delayed my return for a week. The original car I had selected was sold, but I wasn't expecting different. We looked at options on the lot at that moment. Found a car that better suited my needs and wants in a purchase. Dennis was overseeing the deal and was friendly and knowledge was great as he directed my financial needs in the right direction. Each associate greeted me and even when I called over the week the receptionist was super friendly. The finance team was great aswell and meeting the service advisors was pleasant.They made my purchase more than I had hoped for. Im a fan now and look to be a long time customer of them. Thanks a million ML & SPFord Carrollton Team! AWESOME! More

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