Garrett Tidman
Garrett Tidman at Sam Pack's Five Star Ford Carrollton

Garrett Tidman | Page 2

Service Writer

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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31 Reviews
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31 Reviews

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31 Reviews of Garrett Tidman

April 09, 2020

Dealership Rating
Employee Rating

Truck wasn’t cleaned properly. Tires look used. Expected me to come back because they didn’t do what they said they would. The white letters on the tires look like they have been scraped on a curb. I could More

by bradhuston14
Recommend Dealer
No

Other Employees Tagged: Raj Patel, Alexandra Benvenuto , Harold Bennett

February 19, 2020

Dealership Rating
Employee Rating

I had Garrett Tidman as my service advisor and Anthony as my mechanic definitely an awesome place to go to get work done on ford cars. More

by ElishaVertz
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lopez

Feb 20, 2020

Sam Pack's Five Star Ford Carrollton responded

Hello ElishaVertz, It’s great to hear that your visit to the service center at Five Star Ford Carrollton earned a high rating! We couldn’t ask for nicer feedback and thank you for taking the time to share it! Please stay in contact with Garrett and me at 972-446-5000 when you need future maintenance care. We would love to help you again. Thank you, Drew Crysdale, Service Director

November 18, 2019

Dealership Rating
Employee Rating

Great Dealership We have bought our last three cars from 5 Star Ford in Carrollton and have always had a very easy and pleasant experience. Everybody there is friendly More

by Georges148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Young, Michael Pisarik , Harold Bennett

Nov 19, 2019

Sam Pack's Five Star Ford Carrollton responded

Hello Georges148, We are are so excited to have you as a loyal customer at Five Star Ford Carrollton. Our goal is to be your only dealer for as long as you drive. Thank you for shopping and maintaining your vehicles at our store and please stay in touch at 972-242-6415. Best Regards, Trey Russell, General Manager

February 11, 2019

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Employee Rating

Always exceeding our expectations Can't say enough about Don Wagner and his approach and relationship we have established over the years buying from him. He always exceeds our expectat More

by JMURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Russell , David Barragan, Mo Dandan, Don Wagner

Feb 12, 2019

Sam Pack's Five Star Ford Carrollton responded

JMURR, It is great to hear you find your visits to Five Star Ford Carrollton well rounded. Thank you for acknowledging so many staff members. We are in business to serve you and we will do our absolute best to always provide exceptional care for you and your vehicles. Regards, RJ Rebolloso, General Sales Manager

December 13, 2018

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Employee Rating

Been customer for 20 years Lost track of the number of vehicles purchased over 20 years. Just got a F150. The team was awesome. Went over the top!! We always get them from Dan More

by Gst715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee, Alexandra Benvenuto , Justin McCarroll

Dec 13, 2018

Sam Pack's Five Star Ford Carrollton responded

Gst715, We can not thank you enough for your patronage to Sam Pack, Danny and our dealership! Thank you!! Enjoy your new truck and happy holidays, Trey Russell and the Five Star Team

August 28, 2018

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Employee Rating

I’ve purchased multiple vehicles with Melanie over the years Five Star Ford Carrollton is by far the best dealership I have ever worked with. I have purchased 4 vehicles from them through the years and keep com More

by ChipI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raj Patel, R.J. Rebolloso , Melanie Lucero, Brandon Matthews, Mike May, Justin McCarroll, Mike Munden, Bobby Richardson

Aug 28, 2018

Sam Pack's Five Star Ford Carrollton responded

Chipl, We are all so grateful to be your auto dealer. You are a valued client and we thank you for your loyalty. If any questions arise with your new Ford, please let us know. We are here to answer any concern you may have. Thank you, RJ Rebolloso, GSM

July 28, 2018

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Employee Rating

Great Service on a Nee Car I want to thank Melanie, RJ, Brandon and Joseph Walker for making my buying experience a great one. I only buy Fords and I only buy them from the # 1 More

by Michael Gonzales 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: R.J. Rebolloso , Melanie Lucero, Brandon Matthews

Jul 29, 2018

Sam Pack's Five Star Ford Carrollton responded

Mr. Gonzales, your loyalty to Melanie and Five Star Ford Carrollton is awesome. We are all so thankful for your business. Thank you, RJ Rebolloso, GSM

June 15, 2018

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Employee Rating

Another excellent car buying experience with Melanie I called Melanie prior to our visit to the dealership to have the car we were interested in buying available and as in the past she had it ready when More

by SDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Young , Melanie Lucero

Jun 15, 2018

Sam Pack's Five Star Ford Carrollton responded

SDG, Your continued business is appreciated by Melanie and all of us at Five Star Ford Carrollton. We love hearing Melanie and our service team provides such good care. If you have questions between visits, stay in touch at 972-242-6415. Thank you, RJ Rebolloso, GSM

May 14, 2018

Dealership Rating
Employee Rating

new car purchase I was in to purchase a new car and my sales person was just awesome. Flash was very knowledgeable polite and so helpful. I would definitely recommend More

by dsallaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Barragan, Jeff (Flash) Flaishans

May 14, 2018

Sam Pack's Five Star Ford Carrollton responded

dsallaway, Jeff "Flash" would love the opportunity to work with your referrals. Thanks for letting your friends know about the 5-star experience you received at our dealership. If you need assistance with the features on your new Ford, please give us a call at 972-242-6415. We appreciate you, RJ Rebolloso, GSM

April 07, 2018

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Employee Rating

20+ vehicles always happy We have purchased 20+ vehicles from Sam Packin Carrollton. Wouldn’t buy a car anywhere else. Melanie Lucero is always knowledgeable and help I our de More

by TJ2CHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis White , Melanie Lucero

Apr 09, 2018

Sam Pack's Five Star Ford Carrollton responded

Thanks for your feedback and your longtime loyalty to Sam Pack Five Star Ford Carrollton. We appreciate your comments regarding the customer service provided by Melanie and Dennis and will certainly pass them along. We love your sons new truck. Call on us anytime with any vehicle care needs you may have. Congratulations and thank you, Trey Russell, GM, 972-446-5000.

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