Gary Beckford

Very friendly and helpful service. Pedro helped us out, answered all questions, and got a good deal on the car. 10/10 Pedro helped us out, answered all questions, and got a good deal on the car. 10/10 More

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They are great and help explain everything and they answer all your questions. They are very professional. answer all your questions. They are very professional. More

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Pedro fue muy amable, respondió a todas nuestras preguntas ,muy profesional en nuestra compra. Muchas Gracias preguntas ,muy profesional en nuestra compra. Muchas Gracias More

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Pedro sold me my Cadillac with great customer service and knowledge of the product he was selling! knowledge of the product he was selling! More

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Pedro was personable and made the car-buying experience enjoyable. He answered all of my questions thoroughly and even provided additional helpful information. I truly appreciated his professionalism and k enjoyable. He answered all of my questions thoroughly and even provided additional helpful information. I truly appreciated his professionalism and knowledge. More

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Exceptional service and friendly staff, made my car buying experience smooth and enjoyable. Highly recommend! buying experience smooth and enjoyable. Highly recommend! More

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On September 23, 2024, I bought a pre-own 2023 Lexus GS 460 with 4,122 miles for $65,000 from Toyota of North Austin. While the vehicle itself is nearly new, there were issues with the dealership that left 460 with 4,122 miles for $65,000 from Toyota of North Austin. While the vehicle itself is nearly new, there were issues with the dealership that left me dissatisfied. Missing Items: When the vehicle was delivered, despite its low mileage, I was only provided with one key fob, not usually 2 as expected. Purchasing a new Lexus key fob and have it programmed would cost me over $500. Additionally, the emergency tool kit was incomplete, missing several tools. See the attached picture. Payment Method Issues: Although they successfully charged $5,000 to my credit card at the signing table, they refused to accept my personal check for the remaining balance. I had to leave without the vehicle until I purchased a cashier's check to complete the payment. More

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Great all the people was very helpful and courteous to us thank you and we are enjoying our car thank you and we are enjoying our car More

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Service takes to long and every visit very expensive. Told 3 to 4 hours and takes 5 to 6. Told 3 to 4 hours and takes 5 to 6. More

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My experience with Toyota North Austin was incredibly disappointing. They did not pay me for my vehicle as promised and held onto it without providing the agreed-upon funds. The dealership’s communicatio disappointing. They did not pay me for my vehicle as promised and held onto it without providing the agreed-upon funds. The dealership’s communication was poor, and they failed to resolve the issue despite repeated follow-ups. I strongly advise against dealing with this dealership to avoid similar problems and financial inconvenience. DO NOT SELL YOUR CAR HERE DO NOT TRADE IT IN More

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