Gary Dozier | Page 5

The dealership was very thorough and the staff was friendly. They explained everything to me. friendly. They explained everything to me. More

by blevbrats Verified Customer Verified Customer

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Where should I start. . 1. My car was number 0248 I pulled up the lady takes a device into my car and open my hood up. Tells me that my battery voltage was low. 2.After s . 1. My car was number 0248 I pulled up the lady takes a device into my car and open my hood up. Tells me that my battery voltage was low. 2.After sitting for 3 hours for a oil change, I had to ask about my car and the manager told me ask the lady and she went to the service where they was handling the task of changing my oil. 3. She comes back and tells me that my car cut off in the middle of the wash and had to jump my car trying to get me to buy a new battery. 4. The lady tells me since I dont want a new battery they will jump my car so it will start for me to leave. 5. When I went to the lady desk to get keys back, she proceeded to slam another person keys on her desk toward me , knowing that my keys was at the edge of her desk I gently grab my keys amd took tag 0248 off my key ring and hand the tag to her ( Hand to hand). 6. Upon leaving the dealership, my car started to smoke and I returned taking a video of it smoking un tje parking lot. 7. Went to the Service manager, showed him the video and he got the service tech that worked on my car. Notice that the manager only time moving away from his desk. 8. I proceeded to find someone to make a complaint with this experience and they said the person you need to talk to is not here and they gave me a card. 9. When I went back to the front ,the lady tells me that the tech told her that he hit my keys with his knee and that was the reason why my car cut off.. I have been a four time customer with McCuskey and was my treatment was far below that I have experienced in the past. I wanted to request my money back but I think I would rather not return to avoid treatment like that again Thanks for sending this to make you aware of how bad I was treated. More

by rbillings2022 Verified Customer Verified Customer

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On this trip to McKluskey I was very satisfied. Josh V. Kept his word for a complimentary oil change on this visit. The service personnel was very professional, efficient, and courteous. I wait was Josh V. Kept his word for a complimentary oil change on this visit. The service personnel was very professional, efficient, and courteous. I wait wasn't long. More

by davisbridgettr Verified Customer Verified Customer

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We have had a great experience with the service there they got a car in at a timely manner give us a loaner took care of the problem. We were very happy and I know they’re there if we need them. they got a car in at a timely manner give us a loaner took care of the problem. We were very happy and I know they’re there if we need them. More

by barnes.neal6 Verified Customer Verified Customer

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The sales team is excellent. They tell you all about the lifetime warranty. And the loanar cars you get for service, but then when you have an issue, the service department does They tell you all about the lifetime warranty. And the loanar cars you get for service, but then when you have an issue, the service department does nothing to help you. And never has a loanar car. More

by t.nichols74 Verified Customer Verified Customer

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Great dealership with friendly people they need sandwiches there it was a long process but I got a new car!!! sandwiches there it was a long process but I got a new car!!! More

by tammyisome1 Verified Customer Verified Customer

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I was kind of upset that before 80 days my check engine light can onand i had to pay 800 dollars to fix the problem light can onand i had to pay 800 dollars to fix the problem More

by kenishajohnson62 Verified Customer Verified Customer

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Didn’t reset my oil light so who knows if they actually changed the oil, took 2.5 hours to (change) the oil, and air up the tires. changed the oil, took 2.5 hours to (change) the oil, and air up the tires. More

by williammbush Verified Customer Verified Customer

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Customer focused and sales representative willing to work all angles to get you into a car all angles to get you into a car More

by larbudbossert Verified Customer Verified Customer

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Outstanding service and customer care! Both the sales and service staff are amazing. They are engaging and knowledgeable! Both the sales and service staff are amazing. They are engaging and knowledgeable! More

by sorrell5214 Verified Customer Verified Customer

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