Chuck Maly

McCluskey Chevrolet responded

Thank you for sharing your feedback. We’re sorry to hear that you had difficulty getting in touch with someone after your purchase and that the service options presented to you were frustrating, especially given the distance involved. That is not the level of communication or support we want our customers to experience. We would appreciate the opportunity to review what happened and see if there is anything we can do to help. Please contact our management team directly so we can look into the situation and work toward a resolution.

McCluskey Chevrolet responded

Thank you for your kind review! We're happy to hear your service was completed right the first time and in a timely manner. We appreciate your trust in McCluskey and look forward to seeing you again!

McCluskey Chevrolet responded

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. At McCluskey Chevrolet Buick GMC, we strive to provide every customer with honest, transparent, and professional service, so it's disappointing to learn that we fell short in your eyes. We would appreciate the opportunity to learn more about what happened and see if there is a way to make things right. Please contact our management team at **513-761-1111** at your convenience. Your feedback is important to us, and we hope to have the opportunity to regain your trust.

McCluskey Chevrolet responded

Thank you for your wonderful review! We're so glad we could be there when you needed a vehicle most. Providing reliable service, exceptional customer care, and making the car-buying process as easy and convenient as possible is what we strive for every day. We truly appreciate your kind words and your trust in McCluskey Chevrolet Buick GMC. Thank you for choosing us, and we hope you enjoy your new vehicle for many miles to come. Welcome to the McCluskey family! We look forward to serving you again in the future.

McCluskey Chevrolet responded

Great service! Josh made everything quick and easy. All set up before I even arrived to test drive the car

McCluskey Chevrolet responded

Thank you so much for taking the time to share such an incredible review! We're truly honored by your kind words and thrilled to hear that BJ provided you with one of the best service experiences you've ever had. Honesty, fairness, and clear communication are qualities we value deeply, and it's wonderful to know BJ kept you informed every step of the way and earned your trust. We'll be sure to share your heartfelt compliments with him—they will mean so much. On behalf of everyone at McCluskey Chevrolet Buick GMC, thank you for trusting us with your vehicle. We sincerely appreciate you and your family's business and look forward to serving you for many years to come. Safe travels, and thank you for being a valued member of the McCluskey family!

McCluskey Chevrolet responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

McCluskey Chevrolet responded

Orlandaz, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.