Bob Burnett
Leasing and Rental Manager
McCluskey Chevrolet
9673 Kings Auto Mall Road
Cincinnati, OH 45249
29 Reviews
Write a Review29 Reviews of Bob Burnett
April 25, 2026
This is my second vehicle from the dealership and it’s been a good experience been a good experience More
Other Employees Tagged: Brian Worley, Chris Hacker, Victoria Franklin, Josh Billings
April 24, 2026
All the people at the dealership were very friendly and helpful. And my credit was not perfect and they were able to get me approved for my truck. helpful. And my credit was not perfect and they were able to get me approved for my truck. More
Other Employees Tagged: Tim Shaw, Chad Wessendorf, Gary Dozier, Chris Hacker, Greg Halko, Josh Billings
April 11, 2026
Bob made the whole car-buying process smooth and stress-free from start to finish. He was knowledgeable, upfront, and never pushy, which I really appreciated. He took the time to answer all my quest stress-free from start to finish. He was knowledgeable, upfront, and never pushy, which I really appreciated. He took the time to answer all my questions and made sure I felt confident in my decision. If you’re looking for someone honest and easy to work with, Bob’s your guy. Highly recommend! More
April 01, 2026
Everyone that I’ve worked with is courteous and responsive to problems and they go out of their way to help you solve them responsive to problems and they go out of their way to help you solve them More
Other Employees Tagged: Chuck Maly, Tim Shaw, Karen Shepherd, Gary Dozier, Keith McCluskey, Mark Hiltz, Chris Hacker, Adam Simon, Josh Billings
March 18, 2026
Outstanding service and customer care! Both the sales and service staff are amazing. They are engaging and knowledgeable! Both the sales and service staff are amazing. They are engaging and knowledgeable! More
Other Employees Tagged: Chuck Maly, Tim Shaw, Karen Shepherd, Gary Dozier, Keith McCluskey, Mark Hiltz, Chris Hacker, Adam Simon, Josh Billings
February 23, 2026
The staff is the best in the business. I would not tkae my cars to anyone else. I would not tkae my cars to anyone else. More
Other Employees Tagged: Gary Dozier, Keith McCluskey , Savanna Large
February 20, 2026
HORRIBLE CUSTOMER SERVICE. I WILL NEVER BUY FROM HERE AGAIN!!!! 4-5 years this problem has yet to be resolved. In 2021 I bought a 2022 Chevrolet Silverado 1500 LTD. Part of my I WILL NEVER BUY FROM HERE AGAIN!!!! 4-5 years this problem has yet to be resolved. In 2021 I bought a 2022 Chevrolet Silverado 1500 LTD. Part of my purchase included a spray in bed liner. I was told at the purchase that I would be contacted about scheduling the spray in liner. I waited several weeks before I attempted to contact this dealership after not hearing anything. I was told to leave a message, and someone would be back in contact with me. That never happened! I then received a e-mail about getting my car serviced there. I replied that I would not schedule any service until the spray in liner was resolved. I was told that the message has been passed along to the service manager and I should receive a reply promptly. Never happened. Time passed, and now in 2026 the original sales rep. Tony Belafonte, contacts me to see if I want to purchase a new vehicle. I told him that the spray in liner that was supposed to come with the original purchase never happened. Weeks of texting Tony, sending pictures of the truck bed, and more texting went on. Last text I received on Jan 22, 2026 was “Yeah, they are trying to find the deal. It was so long ago… next time I’m in I’ll give it [picture of truck bed with no liner] to the manager… Hang in there. I’ll know something the first part of next week.” Its now Feb, 20,2026. Almost, a month later and I have no response. This is horrible communication, customer service, and customer relations!!! Everyone at that dealership who is involved with this should be ashamed of themselves! Once they get your money, they no longer care about you as a customer! More
Other Employees Tagged: Chuck Maly, Tim Shaw, Karen Shepherd, Gary Dozier, Keith McCluskey, Tony Moenster , Tony Belefonte
February 10, 2026
As far as service techs we’ve dealt with the EV ones are terrible. The people checking you in are terrible. With the exception of but unfortunately I forget her name. She is a short girl with short blonde h terrible. The people checking you in are terrible. With the exception of but unfortunately I forget her name. She is a short girl with short blonde hair. Anyway have taken my EV in 3 different times for the same lights coming on on the dashboard. Every time they say it is just a software update. Then a few weeks later the same lights come. They never fix it they just simply clear the code and send it out. This last time they had to drive it around to duplicate the lights on. After 2 weeks it was finished but when I picked it up they left my vehicle battery on 8%. It has been very cold and I have been very diligent on not letting it get bellow 30% during the cold weather. A low battery in this weather is not good for the vehicle but they obviously did not care about that. Absolutely ridiculous More
Other Employees Tagged: Chuck Maly, Tim Shaw, Karen Shepherd, Gary Dozier, Keith McCluskey
January 14, 2026
Convenient drive-in service center with multiple service, advisors, courteous, prompt very good service. Easy in and easy out advisors, courteous, prompt very good service. Easy in and easy out More
Other Employees Tagged: Chuck Maly, Keith McCluskey, Chris Hacker, Craig Kinsley
January 10, 2026
I would not recommend this business. Their practices and tactics and not legal unprofessional and deceptive. They do not have good customer service and if you do experience good customer Their practices and tactics and not legal unprofessional and deceptive. They do not have good customer service and if you do experience good customer service their real personality will appear once things aren't going their way. They are unorganized and faulty. More
Other Employees Tagged: Eric Dirheimer, Gary Dozier

