Bob Burnett
Bob Burnett at McCluskey Chevrolet

Bob Burnett

Leasing and Rental Manager

McCluskey Chevrolet

9673 Kings Auto Mall Road
Cincinnati, OH 45249

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3.8
29 Reviews
3.8

29 Reviews

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29 Reviews of Bob Burnett

April 25, 2026

Dealership Rating
Employee Rating

This is my second vehicle from the dealership and it’s been a good experience More

by wd8der1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

McCluskey Chevrolet responded

We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2026

Dealership Rating
Employee Rating

All the people at the dealership were very friendly and helpful. And my credit was not perfect and they were able to get me approved for my truck. More

by jonathanemeryat7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2026

McCluskey Chevrolet responded

Thank you for the wonderful review! We’re so glad to hear our team was friendly and helpful throughout your visit. Congratulations on your truck! We’re happy we could help make the approval process smooth and get you into the vehicle you wanted. We truly appreciate your business and look forward to serving you again in the future! McCluskey Chevrolet Buick GMC.

Apr 28, 2026

McCluskey Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2026

Dealership Rating
Employee Rating

Bob made the whole car-buying process smooth and stress-free from start to finish. He was knowledgeable, upfront, and never pushy, which I really appreciated. He took the time to answer all my quest More

by jordan.winterman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2026

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

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Employee Rating

Everyone that I’ve worked with is courteous and responsive to problems and they go out of their way to help you solve them More

by allschenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 18, 2026

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Outstanding service and customer care! Both the sales and service staff are amazing. They are engaging and knowledgeable! More

by sorrell5214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

McCluskey Chevrolet responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2026

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The staff is the best in the business. I would not tkae my cars to anyone else. More

by tom.proffitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Dozier, Keith McCluskey , Savanna Large

Feb 28, 2026

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

February 20, 2026

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Employee Rating

HORRIBLE CUSTOMER SERVICE. I WILL NEVER BUY FROM HERE AGAIN!!!! 4-5 years this problem has yet to be resolved. In 2021 I bought a 2022 Chevrolet Silverado 1500 LTD. Part of my More

by matt.howard439
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 26, 2026

McCluskey Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Mar 03, 2026

matt.howard439 responded

It is now 3/3/2026 and still have not had anyone reach out to me. Am I to wait another 4 years for this "reach out"? If you ever decide to actually attempt to take care of this issue you can "reach out" on either a Friday, Saturday, or Sunday with a date I can bring my truck in to get the spray in bed liner. Thanks.

February 10, 2026

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Employee Rating

As far as service techs we’ve dealt with the EV ones are terrible. The people checking you in are terrible. With the exception of but unfortunately I forget her name. She is a short girl with short blonde h More

by Jayhash26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2026

McCluskey Chevrolet responded

We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (513) 741-1111 so we can make your experience a positive one.

January 14, 2026

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Employee Rating

Convenient drive-in service center with multiple service, advisors, courteous, prompt very good service. Easy in and easy out More

by wfridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

McCluskey Chevrolet responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2026

Dealership Rating
Employee Rating

I would not recommend this business. Their practices and tactics and not legal unprofessional and deceptive. They do not have good customer service and if you do experience good customer More

by AM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Dirheimer, Gary Dozier

Jan 13, 2026

McCluskey Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 741-1111 to discuss your concerns, as your satisfaction is of utmost importance to us.

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