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Ken Hetzer
Ken Hetzer at McCluskey Chevrolet

Ken Hetzer

Sales Professional

McCluskey Chevrolet

9673 Kings Auto Mall Road
Cincinnati, OH 45249

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4.4
29 Reviews
4.4

29 Reviews

Write a Review

29 Reviews of Ken Hetzer

August 06, 2026

Dealership Rating
Employee Rating

Fair pricing and fair negotiations. Received assistance from staff on learning the systems with the vehicle. More

by danhils
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoffman, Eric Dirheimer, Craig Kinsley, Justin Smith , Andy

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Aug 07, 2026

McCluskey Chevrolet responded

Thank you for your kind review! We're glad you had a great experience with fair pricing, a smooth negotiation process, and our team was able to help you learn your new vehicle's features. We appreciate your business and enjoy your new ride!

August 06, 2026

Dealership Rating
Employee Rating

The staff were very knowledgeable and professional. Great inventory and selection. No high pressure and listened to what I wanted. More

by SEJDEJJMJ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoffman, Eric Dirheimer, Craig Kinsley, Justin Smith

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Aug 07, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're glad our team provided a knowledgeable, professional, and pressure-free experience while helping you find the right vehicle. We appreciate your kind words about our selection and are grateful you chose McCluskey Chevrolet Buick GMC. Enjoy your new vehicle!

July 31, 2026

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Employee Rating

I am very impressed how Jayla at Mcclusky handled all of the Gmc customers with white glove service. I didn’t have high expectations of getting great service, but I am a customer for life now. Big thanks to More

by TOSDOG80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Burnett, Dan Hoffman, Eric Dirheimer, Gary Dozier, Mark Hiltz, Chris Hacker, Craig Kinsley, Justin Smith , Tim Shaw

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're thrilled Jayla exceeded your expectations and provided the white-glove service you deserve. We'll be sure to share your kind words with her. Thank you for trusting McCluskey—we're honored to have earned a customer for life!

July 27, 2026

Dealership Rating
Employee Rating

They were easy to get along with did the best they could to find what I was looking for More

by davenicely53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoffman, Eric Dirheimer, Craig Kinsley, Justin Smith

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for taking the time to share your experience! We're so glad to hear that Dan Hoffman and Eric Dirheimer were easy to work with and did their best to help you find the right vehicle. Providing a friendly, no-pressure experience is exactly what we strive for. We truly appreciate your business and hope you enjoy your new vehicle. If there's anything else we can do for you, please don't hesitate to reach out. Welcome to the McCluskey family!

July 21, 2026

Dealership Rating
Employee Rating

I was made to feel very comfortable through the process of buy this truck. Well recommended this dealership when asked. More

by NOCENG1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: alberto

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're so glad Alberto made you feel comfortable throughout your truck-buying experience. We truly appreciate your recommendation and thank you for choosing McCluskey. Enjoy your new truck!

July 18, 2026

Dealership Rating
Employee Rating

Everyone is great and took great care of me on my new purchase of my new car .. More

by ednagibsson1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoffman, Eric Dirheimer, Craig Kinsley, Justin Smith , Shawn

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're thrilled Dan, Eric, Ken, and Craig made your car-buying experience a great one. Congratulations on your new vehicle, and thank you for choosing McCluskey. We hope you enjoy every mile!

July 18, 2026

Dealership Rating
Employee Rating

Quick in and and out ,everyone worked together to get me what I wanted. Love the kids area More

by cobrasecurity.sr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Burnett, Dan Hoffman, Eric Dirheimer, Gary Dozier, Mark Hiltz, Chris Hacker, Craig Kinsley, Justin Smith , Tim Shaw

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your great review! We're glad our team worked together to make your buying experience quick, easy, and successful. We're also happy to hear your family enjoyed our kids' area! Congratulations on your new vehicle, and thank you for choosing McCluskey!

July 17, 2026

Dealership Rating
Employee Rating

Good service from the transmission tech Overall good service. No complaints. Service Dept Wally Raines was exceptional in getting the parts. More

by srobusn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoffman, Eric Dirheimer, Gary Dozier, Craig Kinsley, Justin Smith , Tim Shaw, Wally Raines

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July 15, 2026

Dealership Rating
Employee Rating

They helped me out when i needed a car. Great customer service, reliable, and easily available More

by MIGUEL_DELACRUZ3391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Bob Burnett, Dan Hoffman, Eric Dirheimer, Keith McCluskey, Mark Hiltz, Chris Hacker, Craig Kinsley, Justin Smith

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're so glad we could be there when you needed a vehicle most. Providing reliable service, exceptional customer care, and making the car-buying process as easy and convenient as possible is what we strive for every day. We truly appreciate your kind words and your trust in McCluskey Chevrolet Buick GMC. Thank you for choosing us, and we hope you enjoy your new vehicle for many miles to come. Welcome to the McCluskey family! We look forward to serving you again in the future.

July 14, 2026

Dealership Rating
Employee Rating

They are really good with their sales cars I would recommend a friend there Thank you More

by cincinn85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoffman, Eric Dirheimer, Craig Kinsley, Justin Smith

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your kind review! We're thrilled to hear you had a great experience with our sales team. Providing exceptional customer service and helping our customers find the right vehicle is what we strive for every day. Your recommendation means so much to us, and we truly appreciate your trust in McCluskey Chevrolet Buick GMC. Thank you for choosing us, and we hope you enjoy your new vehicle. Welcome to the McCluskey family! We look forward to serving you and your friends in the future.

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