Gary Harris | Page 2

Koons Volvo Cars White Marsh responded

Rob, thank you for taking the time to leave us this review and feedback. While I am pleased to hear that you had a good experience working with Gary, I am a bit disappointed that our whole team didn't leave you with the same positive impression. I will be sure to share this feedback and work to improve our process going forward. We do hope that you continue to enjoy your newly purchased vehicle, and if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Claron Etherly - General Sales Manager - 410-363-3333