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Gary Harris

Overview Reviews (22) Inventory (199)

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Gary Harris

Gary Harris | Page 2

Product Specialist

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.9

22 Reviews

Overview Reviews (22) Inventory (199)

Dealership Experience

6 yrs, 6 mos

Industry Experience

19 yrs

4.9

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Gary Harris

April 28, 2026

Dealership Rating

Employee Rating

The sales person Garry and manager heard my need and worked with it and was patient worked with it and was patient More

by stefan1914

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ McMillen, Sharon Biscotti, Josh Harley

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Apr 29, 2026 -

Koons Volvo Cars White Marsh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2026

Dealership Rating

Employee Rating

The best experience buying a car I have ever had. The sales team were awesome! Did not use high pressure or aggresive sales tactics. They were honest, informative and actually made buying a car a fu The sales team were awesome! Did not use high pressure or aggresive sales tactics. They were honest, informative and actually made buying a car a fun time. Highly recommend from Gary to Rob and Linda in finance wonderful team! More

by mvalmiki70

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob McGinness

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Apr 28, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate you sharing your experience purchasing your used Volvo. It’s great to hear Gary and Rob provided an informative, pressure-free process that you enjoyed. Thank you for recommending our team and we look forward to assisting you again.

May 25, 2026 -

Koons Volvo Cars White Marsh responded

mvalmiki70, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 17, 2026

Dealership Rating

Employee Rating

Every time I visit the dealership, the staff is friendly and the service is great. I also loved the fact that I could pay online for the service before picking up my car. Made the pickup process even smooth and the service is great. I also loved the fact that I could pay online for the service before picking up my car. Made the pickup process even smoother! More

by mdvolvo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Moore

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Apr 17, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear our team has been friendly and our online payment option streamlined your Volvo service pickup. We’ll pass along your feedback to Dan and the rest of our staff.

April 15, 2026

Dealership Rating

Employee Rating

Accommodating but lacked the finer detail and attention. Overall ok but not great for a luxury dealer. Overall ok but not great for a luxury dealer. More

by tom.sheck

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sharon Biscotti

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Apr 16, 2026 -

Koons Volvo Cars White Marsh responded

Providing a positive experience is our top priority, Tom, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 08, 2026

Dealership Rating

Employee Rating

Very positive experience with Koons. Gary made me feel like I was his focus. He was thoughtful and thorough. Gary made me feel like I was his focus. He was thoughtful and thorough. More

by tara16

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Kappauf

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Apr 08, 2026 -

Koons Volvo Cars White Marsh responded

We’re thrilled that Gary’s thoughtful and thorough approach made you feel like a priority. Enjoy your Volvo and thank you for the excellent rating.

April 05, 2026

Dealership Rating

Employee Rating

After purchasing my 2023 Volvo XC60 months later, whenever I have questions regarding specific features, I have been able to reach out to my salesman Mr. Gary Harris for assistance. He and the staff whenever I have questions regarding specific features, I have been able to reach out to my salesman Mr. Gary Harris for assistance. He and the staff have been responsive which makes me feel heard and supported. Thank you!! More

by dbatt3691

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Kappauf

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Apr 05, 2026 -

Koons Volvo Cars White Marsh responded

Hello, thank you for sharing your experience with your 2023 Volvo XC60 and Gary’s support. We’re pleased that Gary and our team have been responsive and made you feel supported whenever you have questions. Enjoy every drive!

October 15, 2025

Dealership Rating

Employee Rating

Excellent experience from start to finish. Every staff member was courteous, engaged and I was excited to be going with Koons by the end of my visit. Every staff member was courteous, engaged and I was excited to be going with Koons by the end of my visit. More

by AFSS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Kappauf

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Oct 15, 2025 -

Koons Volvo Cars White Marsh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 13, 2025

Dealership Rating

Employee Rating

Great service, you guys always take care of my vehicles. The wait was not very long. The wait was not very long. More

by christopher.s.hsu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2025 -

Koons Volvo Cars White Marsh responded

Thank you for reviewing Koons Volvo White Marsh! It was so kind of you to share your experience, Christopher.

January 11, 2025

Dealership Rating

Employee Rating

Very professional, very efficient, very affordable, very clean, very courteous, very enjoyable car maintenance service. clean, very courteous, very enjoyable car maintenance service. More

by Bryankbeverly

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charlie Burkhardt, Rovall Washington

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Jan 13, 2025 -

Koons Volvo Cars White Marsh responded

Thank you for the fantastic feedback! We're delighted to hear that your experience with Koons Volvo White Marsh was so positive. We look forward to serving you again in the future!

February 26, 2022

Dealership Rating

Employee Rating

Gary Harris was a absolute honor to work with. He provided me with all necessary information and assistance. Very knowledgeable and helpful in the process of getting me into a beautiful vehicle. I He provided me with all necessary information and assistance. Very knowledgeable and helpful in the process of getting me into a beautiful vehicle. I recommend his services to the world. More

by Mkemp1971

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Feb 28, 2022 -

Koons Volvo Cars White Marsh responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Gary and the Koons Volvo White Marsh team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

Dealership Inventory (199 Vehicles)

2024 Volvo XC60 | used

$38,300

2024 Volvo XC60

used

Vapour Grey Metallic exterior

Automatic

All-wheel Drive

$38,300

View Vehicle Details

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2026 Volvo XC40 | new

$49,950

2026 Volvo XC40

new

Vapour Grey Metallic exterior

Automatic

All-wheel Drive

$49,950

View Vehicle Details

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2026 Volvo V60 Cross Country | new

$55,385

2026 Volvo V60 Cross Country

new

Denim Blue Metallic exterior

Automatic

All-wheel Drive

$55,385

View Vehicle Details

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2023 Tesla Model Y | used

$32,300

2023 Tesla Model Y

used

Gray exterior

Automatic

All-wheel Drive

$32,300

View Vehicle Details

View Details

2026 Volvo XC60 Plug-In Hybrid | new

$74,990

2026 Volvo XC60 Plug-In Hybrid

new

Onyx Black Metallic exterior

Automatic

All-wheel Drive

$74,990

View Vehicle Details

View Details

2026 Volvo XC60 | new

$63,735

2026 Volvo XC60

new

Vapour Grey Metallic exterior

Automatic

All-wheel Drive

$63,735

View Vehicle Details

View Details

View All Inventory