Gary Lin | Page 6

Honda of Valley Stream responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Nataly went above and beyond to make your visit exceptional, and that Gary Lin ensured everything was handled quickly and efficiently. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Honda of Valley Stream responded

The vehicle was inspected by our Service Manager. The under carriage of the vehicle showed damage from road debris impacting it and that is what caused damage to the shield. Our service manager showed this evidence to the customer at the time of inspection.

Honda of Valley Stream responded

We're delighted to hear that you had an enjoyable experience with our laid-back vibe from start to finish. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that Gary and Anthony provided you with such an amazing and efficient experience with us. Your recommendation means a lot to us, and we're delighted to know that this positive experience has made you a potential lifelong Honda customer. If you need any further assistance, please don't hesitate to reach out. Enjoy your new car!

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Gary and Ada were able to go above and beyond to help you find and leave with your Honda HRV 2024 Sport on the same day. It's great to know you love the car and its color. If you need any further assistance, please don't hesitate to reach out. Enjoy your new HRV!

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that Ava and the entire Honda of Valley Stream staff provided you with an amazing experience. If you need any further assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

Honda of Valley Stream responded

Thank you for your positive review! We're delighted to hear that Niko provided you with fantastic service and that the negotiation process was easy. e. We appreciate your kind words and look forward to assisting you again in the future! Enjoy your new vehicle and let us know how we can assist you in the future.

Honda of Valley Stream responded

Thank you for your continued loyalty! We're thrilled to hear that this is your third car from Honda of Valley Stream and your ninth car from Gary. It's wonderful to know that you've consistently had great sales experiences with us. We appreciate your trust and look forward to serving you again in the future. Enjoy your new car!

Honda of Valley Stream responded

We are sorry that your experience with us was not satisfactory. As explained over the phone, with all service departments advisors give suggestions on recommended services. Clients are more than welcome to decline the services recommended. When you arrived, there were other clients who had arrived before you causing a wait to check in, but we go in order on arrival for check in. As for the recall, we do not have control over the timing on when Honda National sends the parts to us or we would have gladly taken care of that for you. We stand behind our work and always look out for the safety of our clients. We refuse to trade in the quality of our work for a faster service time. We know taking our time to complete the work correctly the first time is what keeps our clients safe on the road and feel it isn’t worth the sacrifice. We hope to see you again and want you to feel free to reach out to us if you need to. 516-812-5302 or 516-285-6655 extension 134.

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our dealership very clean. It's great to know that Steve was responsive and returned your calls promptly. We're glad he was available to meet your needs and provide you with the service you deserved. We appreciate your kind words and look forward to serving you again in the future.