Wonderful experience! Jose Munoz, great salesperson
w/excellent listening skills. Alyssa was super & she is obviously vested in your company. Patient, well spoken, people person, & a real asset to your
w/excellent listening skills. Alyssa was super & she is obviously vested in your company. Patient, well spoken, people person, & a real asset to your agency. Jose had a trainee w/ him. I would be hard pressed to say anything positive re; her manner,appearance. She mumbled & asked why she left Rizza Porshe. Said her manager was a xxxxx! Will not do well w/sales!! Poor rep fir a top agency with stellar reputation in community. Manager,Gary very nice/professional as well as service people prepping car!
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by CFIGLIULO
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Munoz, Alyssa, concierge! A real gem!
Jul 07, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Loved this dealer and the staff! They got me my dream
suv. It was super fast and they managed to get me 0% and a good deal on my trade!
suv. It was super fast and they managed to get me 0% and a good deal on my trade!
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by Ericalujano1314
Jun 29, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
We had an amazing experience with the Sales Staff. Raul
and Sarah made sure we were taken care of with respect and kindness. Stop In
and Sarah made sure we were taken care of with respect and kindness. Stop In
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by lauristevenson
Other Employees Tagged:
Raul Hernandez, Sarah Vargas
Jun 29, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Jun 29, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for this amazing review, Lauri! We really appreciate your business.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Joe Rizza Ford in Orland has the best customer service
i’ve experienced. I recommend them!! Thank you everyone who took such good care of me getting my dream car 😁
i’ve experienced. I recommend them!! Thank you everyone who took such good care of me getting my dream car 😁
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by Livingston
Verified Customer
Verified Customer
Jun 27, 2020 -
Joe Rizza Ford Lincoln responded
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
My daughter and I both purchased cars and we both were
My daughter and I both purchased cars and we both were very pleased with our purchase and the service we received. Both Gary & Joey were very atten
My daughter and I both purchased cars and we both were very pleased with our purchase and the service we received. Both Gary & Joey were very attentive to our needs & wants and simply put, made it happen! Do to their friendly professional service I find comfort in saying we will be back to Joe Rizza for all our auto sales needs in the future!
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by RALPHER1103
Verified Customer
Verified Customer
Jun 22, 2020 -
Joe Rizza Ford Lincoln responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
I would rate Rizza Ford on a scale of 1 to 10 an “11”.
Best staff, best service and best follow up after the sale.
Best staff, best service and best follow up after the sale.
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by Mustang Mark
Jun 22, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
I am very happy customer of Joe Rizza Ford in Orland
pk.
I just have work done on my cargo van,
all went very smoothly I brought the van on Monday I think Mark the diesel mechanic investigated the iss
pk.
I just have work done on my cargo van,
all went very smoothly I brought the van on Monday I think Mark the diesel mechanic investigated the issues order needed parts and took care of it today Wednesday.
Every time I have problem with my van I bring it to Eduardo and he makes sure that’s done on time and correctly.
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by Walerian Krynskl
Verified Customer
Verified Customer
Jun 18, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Everyone was great from the moment I walked in everyone
was friendly and courteous car was ready When promised I will definitely purchase my next vehicle from Rizza
was friendly and courteous car was ready When promised I will definitely purchase my next vehicle from Rizza
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by garyprecin
Verified Customer
Verified Customer
Jun 12, 2020 -
Joe Rizza Ford Lincoln responded
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
I have to say, our experience here was probably one of
the best I have ever had. My husband and I had gone to another Ford dealer in the morning, we walked into chaos and unorganized dealership. Luckily I
the best I have ever had. My husband and I had gone to another Ford dealer in the morning, we walked into chaos and unorganized dealership. Luckily I found that Joe Rizza had the exact car that we were looking for. I called to get a little information and see if it was available. When I headed over to the dealership the car was already pull out and ready for me to look at. I was able to immediately take it for a test drive. Our sales person, Brandy, was such a pleasure to work with. So easy, it was a very calming environment. I also have to say that the price specials that were listed on the website were exactly what we got. It wasn’t just a ploy to get you in and then all of a sudden your paying 3-5k more. The General manager, Gary was also very easy to work with when it came to negotiating the car. The entire facility was clean, comfortable and very professional. I 💯 would recommend purchasing your Car for Joe Rizza Ford!!
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by Svkrieger21
Other Employees Tagged:
Joe LaFemina
, Brandy Gallegos, Eric Montanez
Jun 03, 2020 -
Joe Rizza Ford Lincoln responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Best,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Jul 14, 2020 -
Svkrieger21 responded
I am very inclined to update my review to 1 star. After having such a great experience purchasing our car, but since then I can not say the same. When my car was delivered the next morning I noticed a chip in the front hood. I emailed and called Brandy several times and it took 2 weeks to even get a response. Then I was told to bring the car to get it repaired and when I showed up one of the managers from the body shop asked me who told me to come. Once I shared it was my sales persons, Brandy, he asked to see proof that she told me that. Which I personally felt was rude and he was rude the way he treated me. Then come to find out I was sent an email when I already was there to not come in that day, after it took me 45min to an hr to drive out there with my toddler. Then the next week Brandy did cometo pick up my car, she told me she was going to pick my car up around 9 and didn’t come until 11:15. She also said she was going to have the car cleaned and it was returned dirty on the inside and with water spots all over the outside. I took it to go get rewashed. The chip that was supposed to be fixed, well honestly it looked terrible. It looked like someone took white paint and filled it in. This is a Brand new 2020 Edge. This car should be in perfect condition. I Called and spoke to the manager Gary that following Monday and he told me that everything that happened was not acceptable and that he was going to set something up that week for someone to trade cars with me. It’s now been over 2 weeks and not one person has reached out to me.
I find this so disheartening, I was so blown away with our initial experience, that everything since then makes me wonder. I feel like there has been no follow thru and wonder how much longer it’s going to take and if anything will be done at all.
The staff was knowledgeable, friendly, and efficient.
Great deal, great Aviator. I would recommend this dealership to friends and family. Overall, it was a pleasant experience.
Great deal, great Aviator. I would recommend this dealership to friends and family. Overall, it was a pleasant experience.
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by bsterba
Other Employees Tagged:
Brandy Gallegos
May 29, 2020 -
Joe Rizza Ford Lincoln responded
We cannot thank you enough for your wonderful review of Porsche Orland Park: A Joe Rizza Dealership and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com