Gary Thiem | Page 4

I have been purchasing from this dealer for over ten years due to their excellent service and wonderful team. I expect to continue many more years. This is an exceptional team! years due to their excellent service and wonderful team. I expect to continue many more years. This is an exceptional team! More

by brookelandau Verified Customer Verified Customer

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Great experience at this dealership. Everyone was helpful and kind. Will always recommend this dealership! Everyone was helpful and kind. Will always recommend this dealership! More

by karsynclemens Verified Customer Verified Customer

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As a follow up to my review on May 31st, after posting the negative review of my experience, the dealership stopped all correspondence. I attempted to contact then about several issues but no one would the negative review of my experience, the dealership stopped all correspondence. I attempted to contact then about several issues but no one would respond, the salesman, finance man even the sales manager and the dealer general manager. They all just washed their hands of the whole thing. The dealer wound up being so petty about it that they never even sent the paperwork in to Chrysler regarding the 3 oil changes they promised. They never even tried to address the issues or resolve them. I decided to drop the extended warrantee after learning I could buy the exact same policy for less than half the price and it would be thru Chrysler, not the outside insurer they placed it with. I could not get the dealer to respond so the insurer had to step in to get them to final the paperwork. I'm sure if the owners of the dealership knew about these type of situations they would deal with them differently, the big problem is you can't find them to contact them. More

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Walked in got exactly what I wanted Sam was a great person to deal with biker guy in the office cool too def will come back and do all my service here appreciate the help guys. person to deal with biker guy in the office cool too def will come back and do all my service here appreciate the help guys. More

by joshuagregoryflament Verified Customer Verified Customer

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I can't thank Gary Thiem, Preston Skinner and Brian Hackenberg enough for their services in getting me out of my old truck and into my dream truck. My old truck was a xxx 2015 RAM Ecodiesel that was a Hackenberg enough for their services in getting me out of my old truck and into my dream truck. My old truck was a xxx 2015 RAM Ecodiesel that was a never-ending nightmare from Carmax. When they heard everything I had been through with it they pulled out all the stops and I am so grateful that they were able to take it as trade in and get me into my certified 2020 RAM 2500. They all were awesome through the whole process, but Brian actually made the finance part of the transaction enjoyable and hilarious. Thanks for everything, I will be glad to see you guys again! More

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I had a great experience at Carl burger everyone was very nice, helpful and extremely knowledgeable! Such a easy process and straight forward. I will definitely be back nice, helpful and extremely knowledgeable! Such a easy process and straight forward. I will definitely be back More

by brittanynthiem Verified Customer Verified Customer

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Amazing customer service. Made the transaction very smooth! Will definitely send this dealership my referrals. Wes, Jessie, Barrett were great to work along w some others! Made the transaction very smooth! Will definitely send this dealership my referrals. Wes, Jessie, Barrett were great to work along w some others! More

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a hidden gem in the world of family owner dealerships, don't pass this place up, go in and meet the team. don't pass this place up, go in and meet the team. More

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I am so grateful to Christian, Brandon and Sam’s help. The level of customer service is the best I’ve could expect! Answering all my questions and assisted me with the trade in process while being compe The level of customer service is the best I’ve could expect! Answering all my questions and assisted me with the trade in process while being competitive with other dealers offers. The sales team made this purchase as easy and fast as possible and everything was ready for me to just sign and switch between my used car and the beautiful new Durango. It was absolutely worth driving over 2 hrs from Los Angeles to get the best deal in California. Thank you all at Carl Burger! More

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Fastest and easiest transaction I have ever had when buying a new vehicle. All of the representatives were knowledgable in the vehicle itself and what works best for us. Continued friendly service and c buying a new vehicle. All of the representatives were knowledgable in the vehicle itself and what works best for us. Continued friendly service and communications after purchase! More

by Tony D Verified Customer Verified Customer

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