

Gaston Reyes
Service Advisor
Mercedes-Benz of the Woodlands
16917 Interstate 45 South
The Woodlands, TX 77385
Dealership Experience
10 yrs, 4 mos
Industry Experience
11 yrs, 6 mos
Languages Spoken
English
75 Reviews
Write a Review75 Reviews of Gaston Reyes
June 18, 2025
Always a good experience at this dealership. My service advisor, Gaston Reyes, is always great and keeps me informed during the service appointment as to what's going on and when my car will be My service advisor, Gaston Reyes, is always great and keeps me informed during the service appointment as to what's going on and when my car will be ready. Comfortable waiting/seating area, available snacks, places to work while I wait and just an overall great environment and experience. More
June 15, 2025
The high quality of processes and services by your entire team for your outstanding product makes the experience enjoyable and when a problem occurs painless. Thanks team for your outstanding product makes the experience enjoyable and when a problem occurs painless. Thanks More
Other Employees Tagged: Arturo Gutierrez, Liz Rincon, Diego Aramayo, Fred Gallucci
June 03, 2025
Did a great job getting me in and out very quick. I can’t even get this service in the town that I live in.. I can’t even get this service in the town that I live in.. More
Other Employees Tagged: Mark Escobar
June 02, 2025
Impeccable service, excellent communication, consistent results. I have been using this dealership for 10 years now and wouldn't recommend anywhere else. results. I have been using this dealership for 10 years now and wouldn't recommend anywhere else. More
Other Employees Tagged: Liz Rincon, Nic Botusan, Mark Escobar, Richard Metodiev, Fred Gallucci , Steven Davis , Isaiah Martinez, Ghennessys Lozano, John Watkins
May 28, 2025
Always good service from MBOTW. The loaner car is ready and the service is done within the promised timeframe. And my car is always washed before I get it back. Plenty of drinks a The loaner car is ready and the service is done within the promised timeframe. And my car is always washed before I get it back. Plenty of drinks and snacks on-hand as well. More
May 11, 2025
Always a great experience - courteous, great communication, fast service and outstanding professionalism. Thank you for always taking care of this customer! communication, fast service and outstanding professionalism. Thank you for always taking care of this customer! More
May 08, 2025
My experience with the Service Department, particularly with Gaston Reyes, was 5 stars! My car's service required two days, and Gaston arranged a rental car that was ready upon my arrival. Wait times on with Gaston Reyes, was 5 stars! My car's service required two days, and Gaston arranged a rental car that was ready upon my arrival. Wait times on both ends of this service was minimal and seamless. I feel that Gaston goes above and beyond to make any service experience I have both easy and hassle free. Much appreciated! More
April 23, 2025
Amazing dealership. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. More
Other Employees Tagged: John Watkins
April 18, 2025
Ah, the luxury of convenience! I have experienced solid service, in all ways, during each visit over the last 5 years. These folks know how to deliver on the customer first promise I have experienced solid service, in all ways, during each visit over the last 5 years. These folks know how to deliver on the customer first promise. More
Other Employees Tagged: Richard Metodiev, John Watkins

