Gaston Reyes | Page 2

What an amazing experience! The technicians who serviced my vehicle were beyond amazing. They answered all my questions and provided feedback regarding the usage of my vehicle The technicians who serviced my vehicle were beyond amazing. They answered all my questions and provided feedback regarding the usage of my vehicle. Our visit to this dealership was absolutely flawless....no pressures at all! More

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MBOTW Service department is consistently excellent. They are professional, pleasant and always do the job properly. My service adviser, Gaston Reyes, is always a pleasure to deal with and I appreciat They are professional, pleasant and always do the job properly. My service adviser, Gaston Reyes, is always a pleasure to deal with and I appreciate his technical expertise. He explains what work is being done, how it is done and why, with as much detail as you like. He also suggests any other maintenance items that you may want to consider or schedule in the future. More

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Gaston is the best! Service was easy and handled perfectly. Loaner was nice and communication was perfect. Thank you for always taking good care of us. I would happil Service was easy and handled perfectly. Loaner was nice and communication was perfect. Thank you for always taking good care of us. I would happily and confidently recommend Gaston and this dealership. More

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very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

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Love this dealership. Always on time, honest and upfront about costs and service, excellent communication with customer service rep. Always on time, honest and upfront about costs and service, excellent communication with customer service rep. More

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Gaston assisted me with my service and was great! He communicated with me quickly and offered advice with a kind, professional manner. He communicated with me quickly and offered advice with a kind, professional manner. More

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Excellent customer service, very accommodative, helpful and they go above and beyond in all they do. and they go above and beyond in all they do. More

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Gaston is very always very helpful and was able to get my car fixed quickly! car fixed quickly! More

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There are many Mercedes dealerships, however none like The Woodlands, Texas location. The ENTIRE staff is outstanding. From the sales team (Sammy M), management, (Nick B), and Service, (Fred G). Special p The Woodlands, Texas location. The ENTIRE staff is outstanding. From the sales team (Sammy M), management, (Nick B), and Service, (Fred G). Special people who care about you and your how you are treated. I support and suggest this organization, their service, and staff… 5-STARS! More

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We have purchased multiple Benz's at MBTW and will go back next time we're in the market. Cannot say enough about how great our experiences have been with Katherine Stern. With Katherine, we don't feel l back next time we're in the market. Cannot say enough about how great our experiences have been with Katherine Stern. With Katherine, we don't feel like we have a salesperson but a friend in our corner who works honestly and diligently to find the Benz we were looking for each time (and we drive 2hrs each way to buy!) She carefully listens and is genuinely personable, knowledgeable and professional every time. Also big applause goes to the Service team who has always treated us with nothing but sterling service. Don't waste your time elsewhere--- these folks understand what loyalty to customers is all about... More

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