Genesis Cruz
Genesis Cruz at Regal Kia Lakeland
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Genesis Cruz | Page 4

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4
54 Reviews
4.4

54 Reviews

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54 Reviews of Genesis Cruz

October 10, 2023

Dealership Rating
Employee Rating

Kelsey was very nice and professional. I would definitely recommend regal Kia to any body More

by richaria6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Regal Kia Lakeland responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about

October 10, 2023

Dealership Rating
Employee Rating

Very clean! Friendly and knowledgeable staff. I was in and out on a Saturday morning More

by Karla Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Misty Osborne , Carlos Iona

Oct 11, 2023

Regal Kia Lakeland responded

Thank you.

October 08, 2023

Dealership Rating
Employee Rating

I went in for software upgrade, while waiting, snacks and comfy chair were available. Good customer service from dropping my car to giving my key back. More

by silsurfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Regal Kia Lakeland responded

We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers.

October 04, 2023

Dealership Rating
Employee Rating

Took my Sorento in for service last week and the whole experience was smooth and hassle free. More

by kiteemeow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Regal Kia Lakeland responded

Thank you!

September 30, 2023

Dealership Rating
Employee Rating

very good attention and service, everyone is very friendly They are fast and the place is equipped for waiting. More

by KEIRANIUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr

Oct 04, 2023

Regal Kia Lakeland responded

Thank you, we strive for a great customer experience.

September 30, 2023

Dealership Rating
Employee Rating

I am very satisfied with the service received. I really appreciate the way Jeremy kept us informed during our wait. It’s truly assuring to be aware of the process. More

by lencitydavis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Oct 04, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

September 27, 2023

Dealership Rating
Employee Rating

Have been dealing with this service department for several years now and always very helpful. More

by I41LOVE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Regal Kia Lakeland responded

Thank you for always trusting Regal Kia with your service needs.

September 25, 2023

Dealership Rating
Employee Rating

People are friendly, knowledgeable and act professionally whenever I bring my car in for service. More

by kanawauke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

September 21, 2023

Dealership Rating
Employee Rating

I have tried numerous times to get a new vehicle thru this company everytime I have tried they wouldn’t allow me to get nothing even though my bank had approved me to get ride of my vehicle they wanted m More

by johnjohnthompkins79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2023

Dealership Rating
Employee Rating

La persona que me atendió fue excelente y muy profesional y dominaba su trabajo todo el tiempo More

by Yunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Yunior responded

Buena atención

Sep 18, 2023

Regal Kia Lakeland responded

Gracias!

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