Ricky Custodio
Ricky Custodio at Regal Kia Lakeland
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Ricky Custodio

Finance Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.2
12 Reviews
4.2

12 Reviews

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12 Reviews of Ricky Custodio

April 21, 2024

Dealership Rating
Employee Rating

The worst experience I ever had at a dealership. They were dishonest, deceitful and have no integrity whatsoever. I would give them 0 stars if there was an option to do so. I would not recommend thi More

by KFYKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Davis, rating, 0 stars

Apr 25, 2024

Regal Kia Lakeland responded

I'm truly sorry to hear about your extremely disappointing experience. Your feedback is deeply concerning, and it's clear that we fell short of meeting your expectations. Please know that we take your comments seriously, and we will investigate this matter thoroughly to address any issues and prevent similar situations from occurring in the future. Your satisfaction and trust are incredibly important to us.

March 28, 2024

Dealership Rating
Employee Rating

Amazing service and they worked hard to get me the deal I wanted without pressure More

by michaellangton914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Gelpi

Apr 03, 2024

Regal Kia Lakeland responded

Thank you for sharing your positive experience! We're thrilled to hear that you received amazing service and that our team worked hard to get you the deal you wanted without any pressure. Congratulations!

March 19, 2024

Dealership Rating
Employee Rating

This dealership is very well kept, and the employees make the buying process very simple. Dave especially, who worked with me, and we were able to find a reasonable price for my vehicle. Pablo was also helpf More

by autumnkw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Srecko Bokun

Mar 20, 2024

Regal Kia Lakeland responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our team made your buying process seamless.

November 25, 2023

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Employee Rating

The service team did not do their job and Jorge Martinez can't take responbility he's a horrible manager trying to throw the good worker under the bus he should get fired for not doing his job fight and mis More

by holy786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 28, 2023

Regal Kia Lakeland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

November 12, 2023

Dealership Rating
Employee Rating

Great customer service. Ricky C. was amazing. He was patient with me and entertained my grand babies. More

by cds3293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

September 21, 2023

Dealership Rating
Employee Rating

I have tried numerous times to get a new vehicle thru this company everytime I have tried they wouldn’t allow me to get nothing even though my bank had approved me to get ride of my vehicle they wanted m More

by johnjohnthompkins79
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 05, 2023

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Employee Rating

It was a good experience and we are happy with the car. That we bought More

by Drpioja
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gibran Rivera , Jonathan Santos

Sep 07, 2023

Regal Kia Lakeland responded

Congratulations on your purchase!

September 05, 2023

Dealership Rating
Employee Rating

I was very pleased with Kiaa dealership employees helped you with your problems did a great job on mycar More

by betty0272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia.

August 31, 2023

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Employee Rating

Excellent service godd welcoming nice staff like willy moreira and Ricky from finance they are do a great job 👍 More

by HECTORDEHOYOS820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira

Sep 07, 2023

Regal Kia Lakeland responded

Team Kia is top notch!

August 23, 2023

Dealership Rating
Employee Rating

The best people I ever met very helpful they made sure I was taken care of More

by evieevie1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fadhil Zein

Aug 25, 2023

Regal Kia Lakeland responded

Thank you!

1

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