George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma

George Hadgigeorgiou | Page 56

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
678 Reviews
4.8

678 Reviews

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678 Reviews of George Hadgigeorgiou

December 06, 2023

Dealership Rating
Employee Rating

Happy Ford Customer with the services I received Great job George and employees Okay That's all More

by eskridgeangela639
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Dec 06, 2023

Ken Ganley Ford Parma responded

Thank you, Angela, for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad George was able to help, and we hope to see you again!

December 05, 2023

Dealership Rating
Employee Rating

Ganley really has it going on with me. They know my car better than I do!. Always get me in and out of there quickly. More

by InNeedOfGreatCar
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Dec 05, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2023

Dealership Rating
Employee Rating

Lack of communication. Poor customer service Took over 5 months to get my car back was not offered a loaner also have shaking in the front of my car that wasn't there when More

by lakishawilson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Asano, George Hadgigeorgiou

Dec 05, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Dec 06, 2023

Ken Ganley Ford Parma responded

Hi Lakisha, we are sorry that your vehicle was in our service center for so long! As you know, the delay was due to the insurance company taking so long to give the approval to cover the service work, as well as their delay in getting us the payment. The repairs we did were on the rear part of the vehicle, but if you are now experiencing issues / noises in the front end, we would be happy to address those for you! Just call us at #216-941-9800 to make an appointment OR email our customer relations manager at JWheatley@GanleyAuto.com

December 03, 2023

Dealership Rating
Employee Rating

1st class service! Always going out their way to make things happen and putting the customer 1st like family More

by coachjoe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2023

Dealership Rating
Employee Rating

George was excellent, a night and day difference from my last year experience. He was friendly, efficient, informative, educated me on the car issues, gave realistic expectations, gave proper time frames an More

by Llorineal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Ken Ganley Ford Parma responded

It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

November 28, 2023

Dealership Rating
Employee Rating

Fit me in and fixed me up in a reasonable time. If I lived back in Cleveland they would be my mechanic . More

by arlette.63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Nov 28, 2023

Ken Ganley Ford Parma responded

Arlette, Thank you for your business and this review. We're happy to hear George, Paul, and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

November 05, 2023

Dealership Rating
Employee Rating

Friendly service. Took longer than expected, though. It's a shame they don't have coffee for waiting customers...$335 to replace a car key. Highway robbery. More

by kelly.oreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Nov 06, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Kelly, feel free to contact us at your convenience.

November 04, 2023

Dealership Rating
Employee Rating

Pamela was a great salesperson and everyone was very friendly and professional. I feel like I will be going there for all my car deals from now on and definitely be recommending that my family and frien More

by darrinhylton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Nov 05, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Pamela could make this a top-notch experience. We hope you enjoy your new vehicle, Darrin, and we look forward to continuing to serve you in the future!

Nov 06, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 02, 2023

Dealership Rating
Employee Rating

Excellent service and excellent sales man I will recommend people to Ganley ford thank you More

by SOUHEIL E. JARROUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Tom Yerace, Morgan Gallagher , Paul Asano

Nov 03, 2023

Ken Ganley Ford Parma responded

Souheil, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2023

Dealership Rating
Employee Rating

Professional and responsive. The team serviced my vehicle with no issues or concerns. Thank you More

by michelle.powers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Oct 30, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, Michelle, we look forward to having you as one of our valued customers for many more years to come!

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