George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma

George Hadgigeorgiou | Page 59

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
678 Reviews
4.8

678 Reviews

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678 Reviews of George Hadgigeorgiou

August 12, 2023

Dealership Rating
Employee Rating

I drop my truck off, that fixed the problem within 45 mins. May come again. More

by bowling.calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team, Calvin. We're glad to hear we delivered such a great experience!

Aug 15, 2023

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

Dealership Rating
Employee Rating

They do a good job and they are very happy with the work, thanks so much. More

by rosa.angel5793
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you and that you had such a positive experience!

Aug 15, 2023

Ken Ganley Ford Parma responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

Dealership Rating
Employee Rating

Have been going here for years, Customer service is always great! The staff is always friendly. Only wish you offered the VIP service like Liberty where they pick up and return your vehicle to your hom More

by darlene_d_ramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlyle Franklin, Ken Pitman

Aug 14, 2023

Ken Ganley Ford Parma responded

Thank you, Darlene! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

Aug 15, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2023

Dealership Rating
Employee Rating

Very polite and excellent customer service. They explained about the part we needed and that it was covered under warranty but delayed. More

by kimberlyhallharriso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Ken Ganley Ford Parma responded

Thank you, Kimberly, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 10, 2023

Dealership Rating
Employee Rating

Service is always timely and staff is extremely professional and customer centric. I would recommend to others. More

by bwbillings1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

August 06, 2023

Dealership Rating
Employee Rating

Having repairs done at this facility was pretty cool. Although it took a bit of time to complete. They kept an open line of communication. Informed me on every step of the process. More

by 4legendarylogistics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Pitman

Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2023

Dealership Rating
Employee Rating

I came for a recall, and left without rear wiper arm,broke off in the car wash. More

by barbies502000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Someone from our staff will be reaching out to you in the very near future.

August 05, 2023

Dealership Rating
Employee Rating

Good to have a close by, taking up a number of cars there. And satisfied with everything they do. Take care. More

by I don’t know what a screen name is?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Tom Yerace, Dan Overman, John Ruper, Matt Palffy , Carlyle Franklin, Mike LaScola, Ken Pitman

Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2023

Dealership Rating
Employee Rating

I think that your service department needs some training on customer service . They need to keep the customer informed of what is going on Like when the tire they were ordering didn't come in or when the w More

by bsutton10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 05, 2023

Dealership Rating
Employee Rating

Cannot say enough about the quality of service I received! They were great from start to finish! it was easy to schedule, and I was able to use a loaner car, I was greeted immediately upon arrival More

by bridgit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlyle Franklin, Ken Pitman

Aug 08, 2023

Ken Ganley Ford Parma responded

Hi Bridgit, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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