George Touma
George Touma at Cadillac of Norwood

George Touma | Page 11

Service Advisor | Courtesy Transportation Manager

Cadillac of Norwood

700 Providence Highway
Norwood, MA 02062

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4.9
146 Reviews
4.9

146 Reviews

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146 Reviews of George Touma

September 25, 2025

Dealership Rating
Employee Rating

Everything was great. The best crew ever. Mikes the Best and George is awesome thsnkyou More

by RMARTIN0066
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 24, 2025

Dealership Rating
Employee Rating

The Dealership looked great. Service was quick/easy. George got me in/out and is always a pleasure to deal with. More

by ROB.ROBLEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2025

Dealership Rating
Employee Rating

George was great to deal with over the phone and in-person., He was professional and knowledgeable. More

by JOESAC1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Cadillac of Norwood responded

Thank you for taking the time to share your experience! We're glad to hear that George provided professional and knowledgeable service both over the phone and in person. It's always our goal to make the process as smooth and comfortable as possible. We appreciate your business and look forward to serving you again in the future.

September 19, 2025

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Employee Rating

George is an excellent asset to Cadillac Norwood he is always very helpful and extremely courageous More

by KMCK92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Piacitelli, Alex Gomes, Frank Melo , Joe Fernandes, Paul Treseler

Sep 22, 2025

Cadillac of Norwood responded

Thank you for your thoughtful review! George is truly an outstanding member of our team here at Cadillac Norwood, and we're fortunate to have him. His helpfulness and dedication to our customers never go unnoticed. We'll be sure to share your feedback with him - it will mean a lot. We appreciate your continued support and look forward to seeing you again!

September 18, 2025

Dealership Rating
Employee Rating

Great experience as always. Quality service. Good communication. Always a happy customer at Cadillac of Norwood More

by rmarton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Cadillac of Norwood responded

Thank you for your continued support and loyalty! We're so glad to hear you've had another great experience with us. Providing quality service and clear communication is what we strive for every day, and it’s always a pleasure to know our efforts are appreciated. We look forward to welcoming you back to Cadillac of Norwood again soon!

September 16, 2025

Dealership Rating
Employee Rating

Friendly, fast service that addressed all of my concerns in a timely manner with no remaining issues More

by buscha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Cadillac of Norwood responded

Thank you for your feedback! We're glad to hear our team provided friendly, prompt service and was able to address all your concerns thoroughly. Your satisfaction is always our top priority, and we appreciate the opportunity to assist you. Looking forward to serving you again at Cadillac of Norwood!

September 15, 2025

Dealership Rating
Employee Rating

Scheduled to work we took the car in as soon as I arrived and started working on it right away and completed the car and less time than they actually told me it would take excellent job More

by wje3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes , Jeff Donovan, Joe Fernandes, Paul Treseler

Sep 22, 2025

Cadillac of Norwood responded

Thank you for sharing your experience! We’re glad to hear that we were able to start work on your car promptly and finish even ahead of schedule. Providing efficient and excellent service is our priority, and it’s great to know we hit the mark. We appreciate your trust in Cadillac of Norwood and look forward to helping you again!

September 13, 2025

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Employee Rating

The service department at Norwood Cadillac is second to none! Jeff and George are stellar and always raise the bar with customer service. More

by ANNIE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Donovan, Joe Fernandes, Paul Treseler

Sep 22, 2025

Cadillac of Norwood responded

Thank you for your fantastic feedback! We’re proud to hear that Jeff and George continue to raise the bar with their outstanding customer service. The service department at Cadillac of Norwood strives to be second to none, and it’s wonderful to know our efforts are making a difference. We appreciate your support and look forward to serving you again soon!

September 10, 2025

Dealership Rating
Employee Rating

Kind courteous receptive to courtesy and knowledgeable The dealership is spectacular and George is an asset to any team More

by mjmasciulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Treseler

Sep 22, 2025

Cadillac of Norwood responded

Thank you for your wonderful feedback! We’re delighted to hear you found our team kind, courteous, and knowledgeable. George truly is an invaluable asset to Cadillac of Norwood, and we’re proud to have him on our team. We appreciate your support and look forward to welcoming you back soon!

September 10, 2025

Dealership Rating
Employee Rating

Exceptional service from the moment I walked into the service department. Paul Treseler the service advisor is friendly, knowledgeable, and courteous. More

by HADGE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes , Jeff Donovan, Joe Fernandes, Paul Treseler

Sep 22, 2025

Cadillac of Norwood responded

Thank you for your kind words! We’re glad Paul Treseler provided you with friendly, knowledgeable, and courteous service from the moment you arrived. Our team at Cadillac of Norwood strives to deliver exceptional experiences every time, and your feedback means a lot to us. We look forward to serving you again!

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