George Zahariousdakis

The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed Verified Customer Verified Customer

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Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. knowledgeable. Service was completed in less time than was estimated. More

by tinachios Verified Customer Verified Customer

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Once again Koons White Marsh Chevrolet done did it! ! The service was amazing from when I walked towards the door, until I picked up my truck and the young man handed me my keys. I want to thank everyo ! The service was amazing from when I walked towards the door, until I picked up my truck and the young man handed me my keys. I want to thank everyone for their time and hard work. Special recognition to George and Erin!! You all really know how to make your customers happy! Thank you ALL so much! More

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As usual, outstanding service. I would like to say that your service representative, George, is extremely knowledgeable and on point when it comes to my car. Bottom line: Koons is I would like to say that your service representative, George, is extremely knowledgeable and on point when it comes to my car. Bottom line: Koons is the dealership that I would recommend for buying or servicing your vehicle. In addition, the employees I've encountered are top-notch. They care about you and it shows every time I visit. More

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The Service Rep. George kept me informed about what was happening to my vehicle. Mr. George listened to my concerns about needing a vehicle to get back and forth to w George kept me informed about what was happening to my vehicle. Mr. George listened to my concerns about needing a vehicle to get back and forth to work. He served as an advocate for extending my loaner vehicle. So that I had transportation while waiting for my vehicle. Thanks George for all your assistance. More

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The service rep George always take care of me and I never have a problem with my services not be completed. I would recommend him and the dealer to coworkers and friends. Thanks George for all your suppo have a problem with my services not be completed. I would recommend him and the dealer to coworkers and friends. Thanks George for all your support. More

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Everyone I have come too in contact with has been very kind and courteous to me kind and courteous to me More

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This is One of worst dealerships, Sold me a Malfunction vehicle, just after 2 days of purchase of 2020 QX60 on 10/28/23, drove to my work, on my way an alarm light was flashing say Emergency braking system vehicle, just after 2 days of purchase of 2020 QX60 on 10/28/23, drove to my work, on my way an alarm light was flashing say Emergency braking system unavailable, Parking assist and blind spot monitors were not working I took pictures of it, took the vehicle to the dealership same day, sales person Qamar drove the vehicle for a mile, the light did not came up, said if it comes again bring the vehicle, the light came again after I drove 7 miles, I called the sales person he said bring the vehicle next day he'll arrange the loaner to drop off, when I went that day, the service personnel said the loaner vehicle is not arranged, so I have to bring it in next day, they kept the vehicle for 6 days , didn't fix the issues, gave me the vehicle back saying it was working when I bought the vehicle, they did not honor 7 day exchange policy, 1000 miles / 30 day warranty, sales manager Rodney and Sale person Qamar were dishonest, didn't kept the promise when they sold the vehicle and after. They don't even care about their customers just want to sell what ever vehicle they have, don't worry about letting the customers driving the unsafe vehicle. Noi I regret my decision that I went to this dealership bought a car with dishonest sales team. More

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Excellent experience at Koons White Marsh. Morgan is wonderful to work with. Professional, knowledgeable and friendly. Morgan is wonderful to work with. Professional, knowledgeable and friendly. More

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Poor job repairing scratches on my vehicle. Told them I wasn’t pleased and they basically blew me off. I was told to get with my sales person which I did and he said someone will be calling me Told them I wasn’t pleased and they basically blew me off. I was told to get with my sales person which I did and he said someone will be calling me to fix the problem. It’s been about two weeks and no one has called me. Seems like once they get the sale, then anything after that is on the customer More

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