The sales staff was friendly, informative, and respectful. They worked hard to get my deal done, even though it was a hectic New Year's Eve.
"Excellent Customer Service"
My sales person Gerard Louis was wonderful, he was very patient with me and extremely knowledgeable . He gave me great customer service, I will be recommending him to others !!
"nice experience "
They were very professional and knowledgeable and friendly I will recommend y’all to family and friendls it was clean I will be bringing the car back for service at this dealership when needed.
"Great deal and great experience at Volvo Silver Spring"
Our experience at Volvo Silver Spring was great. This morning I emailed Noah, the sales manager with the deal I was looking for. He replied immediately and we had a deal. When I got in, Noah introduced Gerard, the sales associate to us. Gerard was really great -- he knows everything about the new features on the Volvo, and took time to make sure the navi was updated with the latest maps and our phones were paired and ready. The whole experience was smooth, quick, and enjoyable!
"volvo xc90 navigation avoids tolls and Fast routes"
absolutely no call back and my issue remains unresolved. left msgs for noah. took my car in and the issue is not resolved. I was told that they were "looking into it" and they would contact me. I have gotten no call backs to date.