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Germaine Kendrick
Refer Me
5 Reviews
Experienced GM Service Advisor who truly enjoys providing a great customer experience!
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5 Reviews of Germaine Kendrick
March 23, 2024
Germaine is not personable and will disregard you. Provides poor customer service in multiple occasions and makes you feel like you don’t know what you are talking about. Had multiple issues with my v Provides poor customer service in multiple occasions and makes you feel like you don’t know what you are talking about. Had multiple issues with my vehicle and was told that I just needed to figure it out. I would not recommend anyone work with him More
by Buickdriver
Other Employees Tagged: Derek Deckens, Justin Smith
Helpful 
November 10, 2023
Germaine was amazing! I called with questions about my wife's car and he answered all of my questions and suggested I come in for my own test drive! I called with questions about my wife's car and he answered all of my questions and suggested I come in for my own test drive! More
by planiamb
April 03, 2023
We were all packed and ready to head back home to Oregon when the fuel filter light went on. Even though the service department was slammed that day, they said they would work us in. Beth greeted us as I g when the fuel filter light went on. Even though the service department was slammed that day, they said they would work us in. Beth greeted us as I got out of our track and was very sympathetic and supportive of our situation. Germaine Kendrick what is the service manager that checked us in and said that it could be up to four hours to get our fuel filter replaced. As it turns out between Germaine and the service department we were back on the road in a couple hours. This is the type of “above and beyond”service that you rarely find. As we were leaving, Beth made sure that we had cold bottles of water take with us for our trip. More
by Bigmacfir
Other Employees Tagged: Beth
February 11, 2023
Definitely enjoyed working with Ethan. Very helpful, insightful, and Definitely had my best interest in mind. Very fair dealership. Wonderful and respectful staff. Would defefenitly work Very helpful, insightful, and Definitely had my best interest in mind. Very fair dealership. Wonderful and respectful staff. Would defefenitly work with them and even refer my friends to come get their next vehicle More
by Nogales_tony
Other Employees Tagged: Ethan Blake
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