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Gilbert Ortiz
Gilbert Ortiz, Service Advisor, Universal Hyundai
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Gilbert Ortiz

Service Advisor

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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1 Review of Gilbert Ortiz

June 14, 2017

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Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"3 hr wait for defective windshield exam"

- Diana Feldman

9 eight inch permanent squiggles in windshield could not be seen by Mr. Ortiz and 3 certified technicians. Easily detectable by Kareem when he brought my car. Kareeml needs promotion as he has better vision than some who work there. Can't wait to turn in this leased car.

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Recommend Dealer
No
Jun 15, 2017

Universal Hyundai responded

Thank you for taking the time to leave us your feedback. We're disappointed to hear that you didn't receive the best service from us. We will be sure to share your feedback with the team to ensure that all of our customers get great service.

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