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Gio Merced
Gio Merced at Central Florida Chrysler Jeep Dodge Ram

Gio Merced

Service Advisor

Central Florida Chrysler Jeep Dodge Ram

8675 Commodity Circle
Orlando, FL 32819

Contact Me
4.4
789 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

34 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.4

789 Reviews

Write a Review

789 Reviews of Gio Merced

March 04, 2026

Dealership Rating
Employee Rating

Great service great turnaround the service representative was great through the whole process great customer service received More

by lexaag26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mazzeo

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Mar 04, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for trusting us with your Jeep service. We’re pleased our team delivered prompt turnaround and attentive care throughout your visit. We appreciate the five-star rating and look forward to assisting you again.

March 01, 2026

Dealership Rating
Employee Rating

This is a great Dealership to work with. They are fairly priced and do excellent service. More

by jrrafter93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mock, Andy Savas, Rodney Inesta, Craig Smith, Marcous Morton, Chris Caracciolo, Greg Hutchins, Eli Lara, Chris Mazzeo

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Mar 01, 2026

Central Florida Chrysler Jeep Dodge Ram responded

We appreciate you highlighting our fair pricing and the excellent service on your Dodge Journey. Our team takes pride in delivering a smooth and reliable experience. We look forward to working with you again.

February 20, 2026

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Employee Rating

Very good customer service, ver professional. I'm very happy how they treat me and my car More

by u2valen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2026

Central Florida Chrysler Jeep Dodge Ram responded

It’s great to hear our team’s professional service took care of you and your Jeep. We look forward to assisting you again.

February 11, 2026

Dealership Rating
Employee Rating

This is the only location that I deal with. They are great at this location. I've been to the others but this one is the best hands down More

by BEAUTIFULDREAMS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2026

Central Florida Chrysler Jeep Dodge Ram responded

We appreciate you making this location your only choice for service. Gio and our team are delighted to have taken care of your Jeep Grand Cherokee L so well. We look forward to seeing you again.

February 02, 2026

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Employee Rating

Love this place always explain everything to u and they have great customers, very comfortable waiting area. More

by tomekacarter31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mock, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara, Chris Mazzeo

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Feb 03, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for bringing your Dodge Charger in for service. We’re pleased our team could explain every detail clearly and that you found the waiting area inviting. Having customers like you makes our day, and we look forward to seeing you again.

January 24, 2026

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Employee Rating

Gio always provide a high customer satisfaction level I really appreciate he’s help with any of my services appointments More

by MOE.HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Central Florida Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon!

January 20, 2026

Dealership Rating
Employee Rating

Customer service is impeccable. I’ve had a lot of issues with this 2025 1500 since I bought it. But every time I take it into service its been a quick turn around. Gio has always ma More

by salmohammed12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henson Montas, Javier Atencio, Jacob Barone

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Jan 20, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2026

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Employee Rating

All the process was really quick and reliable. .Excelent customer service. The communication was very comfortable.. More

by latinomotors2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2026

Dealership Rating
Employee Rating

They failed to tell me I had an oil leak. Their lack of customer service and communication to a first time customer will keep me from returning. More

by edmondslauryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 16, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for this service feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 27, 2025

Dealership Rating
Employee Rating

Geo and Josh are outstanding with customer service. . Gregory the service manager is very rude he is very unprofessional I was very disappointed the way he talked with me . He needs a lot of help on cu More

by rmurphy3132000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hutchins , Joshua Rosenberg outstanding service

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Dec 28, 2025

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

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