

Gio Merced
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
Dealership Experience
7 yrs, 8 mos
Industry Experience
33 yrs, 7 mos
Languages Spoken
English
Spanish
742 Reviews
Write a Review742 Reviews of Gio Merced
June 21, 2025
Very friendly staff, they helped me immediately, had an appointment available for the next day, and I only waited 30 minutes. appointment available for the next day, and I only waited 30 minutes. More
Other Employees Tagged: Chris Caracciolo
June 18, 2025
I will lead with it was a good experience with prompt attention when I dropped the car off and quick service. Very friendly staff when dropping the car off. The reason for the below average rating is bas attention when I dropped the car off and quick service. Very friendly staff when dropping the car off. The reason for the below average rating is based on the pickup experience. When I arrived, my service representative, Gio, wasn't around. I stood there for approximately 20 minutes thinking he may have just stepped away. No one offered to help me even though there were about 6 employees chit chatting to each other. I stuck my head in to ask one of the other service representatives about my rep. He told me "I needed to go look for him." That response was unprofessional and uncalled for in my opinion. I responded with "I need to go look for him?" He said "yes." At that moment, another service representative must have heard the conversation as he came over and asked me if he could assist, which he did, very professionally. I do not know the name of the service representative who acted so unprofessionally. If this is how customers are treated when picking up their vehicles, I would not recommend this service center. More
June 15, 2025
Gio was awesome. We have tried to have our vehicle serviced at other dealers but never have been shown the level of customer service that Gio provided. He was great. We have tried to have our vehicle serviced at other dealers but never have been shown the level of customer service that Gio provided. He was great. More
June 15, 2025
They were very understanding of my concerns and took my car in promptly and communicated continuously. Someone always asks if you need help right when you walk in. car in promptly and communicated continuously. Someone always asks if you need help right when you walk in. More
Other Employees Tagged: Andy Savas, Greg Hutchins , Winston Anderson