Gio Merced | Page 41

I received a good service from Gio and solved all my problems with my vehicle. Thank you problems with my vehicle. Thank you More

by Miguel Verified Customer Verified Customer

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I brought my car in for front end vibration when braking at high speeds. I was told it could be rear brakes. I knew I needed rear brakes, but I was not going to get them done at the time. I left my car o at high speeds. I was told it could be rear brakes. I knew I needed rear brakes, but I was not going to get them done at the time. I left my car overnight. They supposedly checked my car and indicated I indeed needed rear brakes. I picked up my car the next day and as soon as I accelerated and started braking. SAME PROBLEM. No one could've road tested my vehicle after the service because the problem still existed. They arranged an appointment week later to rectify the problem. I dropped my vehicle off at 730am. I didn't get a return call. I finally called the serial department around 2:00pm and after waiting at least 15 minutes on hold for the service advisor to pick up, he said he would have to speak with the technician. He finally called back saying my vehicle needed front rotors. After arriving to the dealership to get my vehicle, I was given my key fob. I looked at my vehicle closely and discovered they hadn't even taken my tires off to adequately inspect my rotors. More

by coreydevon0 Verified Customer Verified Customer

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Service advisor was very helpful. Being the first time there, they were able to get my van done quickly. Being the first time there, they were able to get my van done quickly. More

by Kris.gressley Verified Customer Verified Customer

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A great dealership to do business with very very much appreciate everyone's kindness and look forward to returning many more times appreciate everyone's kindness and look forward to returning many more times More

by lighthaiti Verified Customer Verified Customer

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Great customer service. And answer all my questions. Place was clean and spotless. Gio was awesome. And answer all my questions. Place was clean and spotless. Gio was awesome. More

by stylez4519 Verified Customer Verified Customer

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Awesome service, you get treated like you're family. I would highly recommend this dealership to anybody. I would highly recommend this dealership to anybody. More

by john_arche Verified Customer Verified Customer

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Gio was very friendly and helpful to let me know what was wrong with my car wrong with my car More

by wsr41 Verified Customer Verified Customer

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I was told mu warranty work would take 4 to 5 days which ended up taking almost 3 weeks. I expressed my concern to the service manager on Friday the 13th at which time he told me he or the service represen ended up taking almost 3 weeks. I expressed my concern to the service manager on Friday the 13th at which time he told me he or the service representative would call me with an update on the following Monday which I did not receive. In addition I was going to have the 40,000 service done but told the service rep to call me prior to it being done which I was not contacted nor was the rear differential fluid changed which is part of the 40,000 mile service… Also the tire rotation portion of the service was not done properly.as the spare tire was not incorporated into the rotation. More

by truth2ak Verified Customer Verified Customer

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Con la atención y el trato , me sentí como en familia , de hecho ya lo somos ,Frederick y Gerald excelente atención muchas gracias por como nos atendieron y ayudaron en todo momento , muchas gracias! de hecho ya lo somos ,Frederick y Gerald excelente atención muchas gracias por como nos atendieron y ayudaron en todo momento , muchas gracias! More

by Juan Valera Verified Customer Verified Customer

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Was fast, highly recommended, I have been coming for 4 years, Gio always does his job well years, Gio always does his job well More

by jorpita16 Verified Customer Verified Customer

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